Question about Motorola Mobility Moto Q

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Active Sync stopped automatically syncing my Outlook e-mail

My other e-mail accounts come through, but for Outlook I have to manually sync my cell to get those e-mails.I installed Windows Mobile on my Vista machine. The first time I used it I was able to sync my Motorola Q to my Outlook. However, since that first time, I cannot get my Motorola Q to connect to the Windows Mobile.

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With the phone connected and synchronized, open active sync.
click tools,....options,....click the e-mail box (Check mark will appear in box) then right mouse on e-mail and click settings make your adjustments on that page, before leaving that page, click select folders, place a check mark in folders you wish to sync. close that window, click OK in e-mail sync setting window, click OK in settings window. settings will be saved, next time you sync, outlook will sync.

(I have the same phone and use active sync as well)

Thanks for using Fix Ya, if this solution was helpful, please take the time to rate it.

clarkco

Posted on Feb 06, 2009

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You need a pc-suit to connect your Motorola Q phone to windows.
tell me do you have that?
Thanks

Posted on Feb 06, 2009

  • rockfixya
    rockfixya Feb 13, 2009

    did you try the given solution.
    Thanks

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Hi
uninstall the current application and reinstall with latest updates .....

Posted on Feb 06, 2009

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How do I set up Yahoo! Sync?

1. Configure which applications to sync
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- Yahoo! Sync can sync one way or two way.
  • 2 – way, Changes you make to either Yahoo! calendar or Outlook Calendar will sync to the other side.
  • 1 – way : From Outlook to Yahoo!, Outlook will be your source of truth. Any changes you make in Outlook will be synced to Yahoo! but changes made in Yahoo! will not sync to Outlook.
  • 1 – way : From Yahoo! to Outlook, Yahoo! will be your source of truth. Any changes you make in Yahoo! will be synced to Outlook but changes made in Outlook will not sync to Yahoo!.
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I had the same problem, outlook on ipad or syncing ipad with out look is very easy, just follow those few steps, Good luck!!!
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If you are using Exchange, please see the Exchange ActiveSync guide.

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If you did not store your password in Outlook, use the following steps to store your password on your iPhone:
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Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
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You didn't say whether you're trying to sync everything (mail, calendars, contacts) or just some things or one thing (like contacts only). I don't know if you're using an Exchange server or even if you have the info you'll need to sync with an Exchange server.

I have a Windows mobile device (AT&T Tilt) running Outlook 2007 and everything is sync'd. We also started purchasing the iphone for our employees and sync their email, calendar and contacts to their phone.

I could probably give you step-by-step information (based on how I do this for my users at work) if I knew whether you'll use iTunes to do this or Exchange Active Sync and what you want to sync between your phone and outlook. One method (iTunes) will only update your data between Otulook and the phone when you connect it to the computer with Outlook configured on it but, the way we do it at work, they receive email, data, changes, etc in real time.

Try using this link http://www.apple.com/support/iphone/mail/

What you will find here is support topics and instructions for Exchange Active Sync, setting up email accounts, troubleshooting for contact and calendar syncing.

You can also search support on Apple's Web site. Entering the keywords: iphone outlook 2003 will bring up a lot of support info.

You can use iTunes or MobileMe for synchronization. If using iTunes then try this:

You can configure which items are synchronized during a one time set up process. After initial set up, each time you connect the iphone to your computer, the changes made on your computer or device are synchronized.

  1. Connect your iPhone to your computer. iTunes should open automatically.
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  • To limit the calendars that are synched, click Selected calendars and then click the calendars you want to sync.
6. Click Apply.

Hope this helps!

Thanks for using Fixya and you can let me know how helpful I've been by rating this solution.




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boot_c_03.08.00r_mpap Paul Sager from FixYa has posted a solution for this problem previousley (as below). I have tried the Motorola and Verizon sites (tried the store as well) and the software is not available to flash the phone. Do you know of a site that would still have it available? Or can this question be sent to Paul to further comment on it? All I want to do is recover the phone numbers, notes and calandar from the phone via Activesync or Windows. Paul Sager 2335 Solutions July 14, 2010 I can help you with your Motorola Moto Q. What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence. This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware. The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.) If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times. My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone. I hope that helps.

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