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The cold water inlet line is either clogged (it has a filter screen in it) or the cold-water solenoid valve is malfunctioning.
Remove cold water line, check for obstruction -- if no success, inspect electrical connections on solenoid valve (where the cold water line attaches to the back of the machine). If valve is getting current, take it apart and clean it. If that doesn't work, replace the solenoid valve.
it sounds like the hot water supply hose on the back inlet water valve is not opening up,to check it switch the hoses,cold on hot,and hot on cold,put the washer on fill cold,if hot water comes out you know it's the water valve-mike
Yeah you need to replace the water valve. To get to it you need to remove the cabinet on the newer direct drive models, If yours has a rear access panel then you simply pop the top to get to the valve after removing the hoses. Fairly simple job. Here is a good website for direct drive coupling replacement . It shows you how to open the cabinet. http://repair2000.com/coupling.html GVI 151 is the generic part that fix all belt drive models. Direct drive will need its own little water valve buy hay it ain't but 20 bucks. For a better explanation post you model number in the comment box and I will research it further for you amigo.