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Hi. It sounds like you have an iPod Nano 3rd generation? First thing I would try to do is to disconnect the iPod from your computer (unless it already is), then hold down the Menu button on the iPod wheel (the upper space on it) followed by holding down the Selection button on the iPod wheel (the center button). After holding down these two buttons for 2-6 seconds, it should try to restart again. I would recommend trying to reconnect the iPod to your computer again after doing so, while iTunes is open on your computer. Good luck, I hope it fixes your problem.
Try to rest your device first and try again, if this do not work check your PC for any virus, uninstall any add ons, recently down loaded programms, if possible reset your PC to an earlier restore point. select from control panel- system-device manager-system restore. try to delete all off line contents, cookies , defragment your PC if not done earlier, connect the ipod now and check, if not check your ipod with another pc if there is any error on the memory.if so try to open by refreshing and searching for files using the search in the start. Hope this helps your out. Good day
I would recommend that you try putting your ipod in 'disk mode' (directions below) and then reconnecting it to your computer. If the ipod is recognized in iTunes go ahead and click on it to bring up the ipod menu. You should see a picture of the ipod and a button that says update. Here is a link to what it should look like. http://bit.ly/5vl6UU Once it is updated you can take it out of disc mode and reconnect it to the computer Let me know if that worked for you. Good Luck-WN disk mode
Before placing the iPod into disk mode, you should verify that it is charged.
Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.)
Press and hold the Menu and Select buttons for at least 6 seconds until the Apple logo appears.
When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
you do it in itunes. you will need a seperate charger too. if your computer can find your ipod,Plug it in. then click on the ipod icon in itunes and click restore (or something like that). If your ipod is not recognised at first, do a reset. switch the hold button from off to on then off again, then hold down the middle button and the top button untill it turns off and on again, then try connecting it to your computer again
Try connecting ur ipod to ur computer..If desktop, then conenct it to USB port at the rear of ur computer....Make sure ur computer is not set to sleep mode or screen saver mode... Charge it for at least 4 to 8 hrs(without a break)... Then try reseting the ipod when it is connected....
Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.