a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Sounds like a RAM problem. Go to the back of the machine, You will see 2 large, thumb Screws, Twist them about half a turn and remove the main board. Remove and reinsert the memory stick. If that does not fix it the main board or the electronics module has probably failed.
On a XC 1040 machine either there is a jam on the fuser, the fuser switch fell out of place, or the sensor swich arm fell off the registration sensor.
Since we cannot see the machine we might understand what is taking place.
If the machine is turned off and back on and there is no red light, then the machine must be able to attempt to make a copy. If a copy does not come out, then there is problely some worn feed rolls.
If when the machine is turned on and there is a red light then th There can be some bad paper feed cluthes as well.There might be a paper stuck at either fuser assemly or paper feed roller areas.
Provide more description about the visuals on the machine.
You have either dirty or worn out feed tires. Try taking a cleaner like fantastic, formula 409 etc and clean them well.
If you need , google a business called " the parts drop". Give them a call and talk to Britt or Joe. They will have those at a fair price.
I don't work there, but have not found a better Xerox parts dealer anywhere.
Lemmor, without being rude it sounds like you know nothing about this machine at all.
The printer version of this machine has 5 lights in total. 4 of them refer to the toner carts (flashing means toner low, on solid means run out) the other light (the status light) can mean many things. The most common problem people overlook with red status light is that the waste toner bottle is full and needs replacing. It can mean lots of other things depending what colour it is and whether it is flashing or not. These can all be found in the user manual, or if the status monitor has been installed (usb connection) it should show on the PC screen. With a network install, you can browse to the machine using it's IP address to see the error message.
please check if the rubber roller that pulls the paper inside the machine check if it is clean because after long use this roller becomes so smooth ddue to dust and doesnt take in the paper , first clean it ,wipe with wet towel try again