Question about Brother HL 5170DN Laser Printer

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The ststus light is stuck on RED

The printer shows no signs of life except for the lights on the control panel.

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  • Anonymous Mar 28, 2009

    The red light stays red. I have tried reconnecting the cable in different ports and that doesn't work.

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  • 114 Answers

Check your your default print settings. If not solved check/change your usb/parallel cable.

Posted on Feb 06, 2009

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I found this solution on the web-- Hope it helps.

The HL-2070N gets stuck in a toner end-of-life error condition. Perform the following to clear :
With paper loaded, new toner in,

Open front door
Turn off printer
While holding down the GO button, turn printer back on
When all four LEDs light up release GO button. All LEDs will turn off
Press the GO button 2 times. The 3 LEDs (toner, drum, paper) will light up solid
Press the GO button 5 times
Paper light will be blinking
At this point the toner end-of-life condition has been reset. Close front door.
BTW, I got this from Brother Support. Also, just a reminder, timing is important here so don't pause between button presses.

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You will need to reset the Xerox using the reset function (look under the diagnostics menu).

MJ Krier
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Brother Laser Printer HL 1440


tray this
The procedure for the factory inspection mode is as follows.
(1) Turn off the printer power switch, open the front cover, and remove the drum unit.
(2) Turn on the printer power switch while holding down the control panel button. The Drum
LED comes ON.
(3) Lightly press the panel button again.
(4) Check that all the LEDs except the Ready LED are OFF.
✒ If the toner sensor is ON, the Drum LED stays ON (error).
✒ If the front registration sensor is ON, the Alarm LED stays ON (error).
✒ If the upper paper cassette sensor is ON, the Data LED stays ON. (error) (HL-1250
only)
NOTE:
The lower paper cassette solenoid is turned ON/OFF even if the panel button is not pressed.
(5) Check the rear registration sensor.
✒ If the rear registration sensor is stuck backwards, the Ready LED stays OFF. (error)
✒ If the rear registration sensor is moved back and forth, the Ready LED comes ON at
any time. (error)
(6) Check that only the Data LED comes ON while pressing the panel button.
✒ If the paper eject sensor is ON, the Drum LED stays ON. (error)
✒ If the lower paper cassette registration sensor is ON, the Ready LED stays ON. (error)
If the registration sensor is ON, the lower paper cassette solenoid is turned ON, and
the Ready LED also stays ON. (HL-1250 only)
NOTE:
The lower paper cassette solenoid is turned ON/OFF even if the panel button is not pressed.
(7) Install the drum unit.
✒ Check that the Drum LED goes ON and the Ready LED goes OFF.
(8) Close the front cover.
(9) Continue to press the control panel button.
✒ Check that the Data LED stays OFF.
(10) Release the panel button.
(11) If all the sensors except the toner sensor are correct, the printer goes back to the Ready
status.
If any error is detected, the printer stays in the inspection mode.

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Let's Try first if it can print without using your computer just to check if printer is working fine by itself.
step1
Make sure its not connected to the computer and there is paper loaded on the printer. Turn off printer, press and hold paper button (middle button) then press and release the power button (right button). If you can see a flashing green light release your hold on the paper button.
If it prints by itself good go to step 2 if not check what lights do you see. Solid red light on ink light (tear drop button) means one or more inks is empty. Epson printer will not print if one or more ink is empty.
step2
Check if computer can detect printer goto start/control panel/systems/ click on hardware tab and click on device manager
On device manager click on Universal Serial Bus controllers press on the "+" sign check if there is USB printing support on it
Check if there is a mark (ie. ?, !, red x mark). If none good there is no conflicts. If there is a mark right click on USB printing support and click on update driver and install recommended

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