Question about Brother HL 5170DN Laser Printer

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The ststus light is stuck on RED

The printer shows no signs of life except for the lights on the control panel.

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  • Anonymous Mar 28, 2009

    The red light stays red. I have tried reconnecting the cable in different ports and that doesn't work.

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  • 114 Answers

Check your your default print settings. If not solved check/change your usb/parallel cable.

Posted on Feb 06, 2009

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I found this solution on the web-- Hope it helps.

The HL-2070N gets stuck in a toner end-of-life error condition. Perform the following to clear :
With paper loaded, new toner in,

Open front door
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I would suspect the magnetron thermostat or the oven thermostat. In some models, they are called TCOs or thermal cutouts.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

At our site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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