Solution #1
posted on Aug 01, 2007
Joey2 - usenet poster
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Apprentice
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From: Walter F. Erne, Jr. < Subject: Re: Colorado Tape - Help!
Date: Monday, June 29, 1998 11:57 AM
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Based on the below quoted information, I would perform the following steps:
1. Uninstall any Colorado Backup software you have installed.
2. Uninstall the Seagate applet that came with Windows 98
3. Perform the file deletions and registry changes indicated in the article
below.
4. Install the latest Colorado Backup software, i.e., version 3.22 which is
available free from HPs CMS site at:
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Apparently this is HPs official statement:
" The official 98 statement
Windows 98 Compatibility Drawer Statement
Issue:
Windows 98 is being released to PC manufacturers on May 18th and is
scheduled to be available for enduser purchase worldwide on June 25th.
Windows 98 is designed to improve performance, reliability, and ease
of use, as well as unlock an exciting new range of PC hardware and
entertainment capabilities.
Customers are calling into our call centers asking if our products are
compatible with Windows 98. Please find below the options our
customers have for Windows 98.
Solution:
HP Colorado's Windows 98 backup solution will be available to
customers in early Fall 98. HP Colorado will be releasing a new
software version (HP Colorado Backup II) in Fall 98. This software
will go through Windows 98-logo certification, though the timelines on
completion are not final at this point. At this point customers have a
couple of options when they upgrade or purchase a computer with
Windows 98.
1. At this time R&D has done functionality testing with Beta version
of Windows 98, with our current CBW95. Only one issue was discovered:
Seagate's drivers for the applet interfere with our drivers. If a
user installs the Windows 98 applet before installing our software, we
will not detect the drives properly (Seagate's drivers will claim the
drives before ours) and CBW95 may not be able to send commands to the
drives (Seagate's drivers intercept some of the commands).
By default, the backup applet is not installed. If the user
does install the backup applet, it must be uninstalled before our
software is installed. In addition, Seagate's applet uninstaller
leaves some detection drivers on the system (per Microsoft's request)
which must be manually deleted in order for our drive detection to
work properly. Other than this issue, we have seen no compatibility
issues with Windows 98 and CBW95 3.20, 3.21 or 3.22.
2. Customers can utilize the backup applet that comes with Windows 98,
this is not the preferred backup solution, because of its limited
functionality (i.e. no scheduler, disaster recovery, tape cataloging,
etc.) as well as limited HP Colorado drive support. The applet
supports all the HP Colorado drives except the 5GB/8GB IDE drives,
Jumbo 120 and QFA drives. Seagate is currently re-testing the T4000 /
T4 drives with the Windows 98 backup applet because of recent firmware
changes to the drive.
Manually removing the Seagate drives after uninstalling the backup
applet.
Uninstalling the backup applet does not remove all registry entries.
This causes a problem because uninstalling the applet does not
completely remove all the pieces that are installed. In order for our
drive detection code to work we must delete some registry information
and some files from the hard drive (and reboot) before installing the
tape drive or our software.
Specifically, we must delete:
- HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Class\Tape
and all of its subkeys from the registry
- Remove the files PNPWPROP.DLL and PNPWRENU.DLL from the
\Windows\System directory
- Remove the files PNPWFDC.INF, PNPWIDE.INF, and PNPWTAPE.INF from the
\Windows\Inf directory.
- The \Program Files\Accessories\Backup directory is also left
partially populated, but it doesn't seem to affect our operation."
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