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Re: Cleaning glass cooktop
Hi, Any good glass/ceramic cooktop cleaner will do the job. Any grease spots or burned food spots can be scraped off with a razor scraper ( just keep it flat ) Use a couple of paper towels and put a dime sized drop of the cleaner on each burner and with a circular motion buff the top like you would wax a car, when cleaned up, flip the towels over and buff to a shine. I don't endorse any products but there are some that contain everything you need, cleaner , scraper, cloth like Ceramabrite. They can be found at most grocery, diy and some hardware stores. Good Luck!
I have used sodftscrub or cooktop cleaner and a razor blade. What you should do is put the cleaner on the stove first rub it all around then use the razor blade to genhtly scrap the burnt on crud off works great
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Clean your CERAN cooktop after every use. To remove simple spills, wait for the surface to cool before beginning the cleaning process. Pour a small amount of cleaning cream on a damp paper towel and wipe the cooktop surface until the soil and cream are no longer visible. The cleaning cream will leave a protective finish, which will preclude scratches and other types of damage.
Wear a heavy oven mitt to remove burnt foods or liquids while the cooktop is still warm. Use the metal razor scraper to remove the substances that are stuck to the cooktop surface. Once the cooktop has cooled, use a damp paper towel to spread a small amount of cleaning cream over the entire cooktop surface and wipe it thoroughly until the cream is no longer visible. Rinse the cooktop with water and dry with a clean paper towel.
Cleaning Melted Substances
Remove melted plastic, foil or other kitchen products immediately using the metal razor scraper. Spills containing sugar, such as ketchup, tomato sauce, syrup or pudding, must also be removed with the metal scraper at once. It is best to remove these substances while the burner is still hot. Once the melted substance has been removed and the cooktop has cooled, use a damp paper towel and cleaning cream to complete the cleaning process. To protect your hands, remember to wear a thick oven mitt when cleaning the hot cooktop.
Scratch marks resulting from daily use will not interfere with the performance of your cooktop. Pots and pans with flat bottoms and those that cover the entire burner surface are recommended for use on your CERAN cooktop.
Spills containing sugar may permanently damage your cooktop unless the substance is removed immediately. Use only the recommended cleaning products on your CERAN cooktop to protect it from damage. Do not use scouring pads, plastic coated sponges or abrasive products of any type. Do not use oven spray or any other type of cleaner containing ammonia or chlorine. Clean all spills thoroughly before using your cooktop again.
I had flashing Es every time I turned the hob on - got worse and worse until unusable. Neff help line useless - service call cost ridiculous. My problem was the capacitor on the 5 volt power supply had failed. 5 volt supply was at 3.8 volts. Replaced the capacitor and the hob's now perfect - a joy to use. Only helps if you are tech savvy and willing to open the unit, but may give you some hope or point you in the right direction.t
I'm sorry to say that there is not a wonder solution for this. You try laying a damp cloth on the aluminum part to try and allow the moisture to soak in the clean it off. Don't use anything abrasive as the aluminum will scratch.
I'm Bruce of DeBruce Polish, our new polish is non-toxic and odorless and non abrasive, should take care of your problem. We designed it for stainless steel, and have faboulous results on ceramic stove tops, and chrome and many other uses. Even removes permanent magic marker. web site will be up soon debrucepolish.com. Phone 612-220-2236.
since it is a glass top. there must be a crack on the surface. the cleaning liquid short out the elements. and it will stay that way till th liquid dry.
use a hair dryer to heat up the surface and see if you can see the crack. it may be a hairline crack.
once it is dry, it should turn on, unless there something else having a problem.
pleae rate the asnwer if it help in any way
I used Mr. Clean multi-surface and the green, back side of the sponge. Turned on a light to show visible stains better, and scrubbed away. It didn't scratch the glass and got it out quick. Hope this helps.