Question about Dell Inspiron 8600 Notebook

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Secure Wireless Connection Says It's Out of Range

I am having trouble connecting to my campus' secure wireless internet connection. I am able to connect to the unsecure connection on campus without a problem, and am also able to connect to my WEP secure connection on my home network without any trouble also. My campus wireless connection is protected through WPA2, and we were required to download the SecureW2 client in order to log on and connect. The problem is though, when I select the NDSU Secure wireless connection on my Windows wireless connection manager, I am getting an error message stating that the 'wireless network is out of range'. I am running Windows XP with SP3. Any ideas???

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  • nicholas_bar Feb 06, 2009

    Hey, thanks for the response. I went and double checked that the "Enable IEEE 802.1X authentication for this network" box was checked and it was, and I am using "EAP type: SecureWS EAP-TTLS" that appeared after downloading the SecureW2 Client. But I'm still not able to connect to the Secure connection, it tries to, but after if fails it just automatically connects to the unsercure wireless connection. Any other ideas?

  • nicholas_bar Feb 06, 2009

    Hey, thanks for the response. I went and double checked that the "Enable IEEE 802.1X authentication for this network" box was checked and it was, and I am using "EAP type: SecureWS EAP-TTLS" that appeared after downloading the SecureW2 Client. But I'm still not able to connect to the Secure connection, it tries to, but after if fails it just automatically connects to the unsercure wireless connection. Any other ideas?

  • nicholas_bar Feb 06, 2009

    - Yeah, I am able to get full signal strength in a lot of different locations on campus.



    - I also went and talked to campus IT and had a few different people look at it. One thing they suggested was to remove my Intel PRO/Wireless 2100 Adapter wireless connection manager, which I did, but it didn't help. Other than that they weren't really able to come up with any solutions for me. Kinda starting to think it's a bit of a lost cause, but figured I'd give it a couple more shots in finding something on the internet.

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Follow the steps in the SecureW2 user guide to make sure that "Enable IEEE 802.1X authentication for this network" is enabled.

User guide here: http://www.securew2.org/wiki/UserGuide

Posted on Feb 06, 2009

  • RM Pro Svcs Feb 06, 2009

    Can you see the signal strength in your room? Have you tried connecting in a location where the signal might be stronger?

    Also, have you checked with your campus IT support on this issue?



  • RM Pro Svcs Feb 06, 2009

    I looked on Dell's site, the drivers & client are pretty old for that wireless card.

    Go spend $50 on a newer PCMCIA or USB wireless adapter and try it out. Bet it works. Take it back if it doesn't.


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If you are having trouble connecting to a configuring your wireless router it is generally something simple. These are the most common reasons.
Is your computer WiFi enabled (does it have an adaptor)?
Is the login information entered correctly?
Are you using a firewall?
Are you using connection profile software (many times this is installed when you install a new adaptor)?
Are you adaptor drivers uptodate?
Is your operating system up todate?

More detailed troubleshooting steps:
Does your computer 'see' the network?
Does it see the signal? If it does are you pulling a valid IP address (192.168.X.X)? Also known as connected, no surf.
Check your Internet connection with a another computer.
Check for firewalls or security software.
Are parental controls turned on (controled through your browser or firewall)?
Check your browser.
Try to completely re-move and re-create the connection.

The computer 'sees' the signal but does not pull a valid IP address.
Are the WEP Key and SSID entered correctly?
Try to completely re-move and re-create the connection.
Are you using connection profile software?
Check for firewalls or security software.
Check the adaptor Configuration.
Up-date the adaptor drivers.
Check the adaptor.

The computer does not 'see' the signal at all.
Try from differant locations in the park.
Are you using connection profile software?
Check for firewalls or security software.
Check the adaptor Configuration.
Up-date the adaptor drivers.
Check the adaptor.

                           or
   Wireless Configuration for Windows XP

802.11b technology enables computers equipped with Wireless LAN cards to join a wireless network. Follow these steps to configure your PC with Windows XP to use its wireless card. You may use the links below to jump directly to a particular step in the setup process.
Verify that the Wireless hardware is working.
Verify that your Wireless card is registered with DHCP.
Configure TCP/IP to use your Wireless connection.
Configure your Wireless card to use the University Infrastructure.
Test your connection.

Verify that your Wireless card is registered with DHCP

Generally speaking, you will not need to register your card for DHCP. Instead, order for you to access the internet from your wireless card, you will first have to authenticate via a web page. This page will automatically launch if you have not authenticated. However, there may be some locations that still use the DHCP method for determining whether or not you are able to access the internet.

If you are not sure what areas are not configured for using the authentication method and which are not, you can register your card for DHCP service. It is free, and will not adversely effect other wireless services. There are online directions (http://www.umn.edu/adcs/network/dhcp.html) for registering your card with NTS. You will be asked to enter the MAC address for your card. Keep in mind that it takes 1-3 hours after you submit the form for the registration to take effect.

Configure TCP/IP to use your Wireless connection

The TCP/IP protocol is used to connect your computer to the Internet. The ethernet install instructions should have guided you through the installation and configuration of TCP/IP for your operating system. You may wish to refer to those instructions again. Make sure you set the card up to use DHCP.

Configure Wireless Card to use the University Infrastructure

Windows XP has changed much of how a connection is made. This is true whether it is a wireless connection or any other connection. This change has made it somewhat simpler to access the wireless network. However, for those unfamiliar with this new way of doing things, configuring the wireless card can be a bit troublesome. The first thing you will need to find is the "Properties" of your "Network Connections" The simplest way to get to this location is to right click on the "My Network Places" icon and select properties.



You may notice that there is an "X" next to your wireless connection. This is expected. It shows that your wireless card is properly installed, but you have not as yet connected to a wireless network. You need to right click on the wireless network icon, and select "View Available Wireless Networks"



You should see a list of available wireless networks. If you do not see "UofM Wireless" then you need to get into range of a University Wireless Access Point such as one by a kiosk.



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It may do some things, but an icon in the lower right hand corner of your desktop should eventually appear stating that you are connected.



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Test your Wireless connection

To test the TCP/IP protocol, open your web browser (Internet Explorer or Netscape). You should see the wireless authentication page come up. If not, verify that your wireless card is working properly. (See the first step in this document).



NOTE: Even if you are planning on using another internet resource such as SSH or other service, you will still need to launch a web browser first and authenticate. After authentication, you will be able to access those other internet programs as you would normally.

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You can type "ipconfig /Release" and "ipconfig /Renew" at a command window on Windows XP machines. This will attempt to communicate to the DHCP server. If an IP address is available, you will be assigned one quickly. If not, then the AP may be having problems, and you should try another location. If it works at another location, please contact the helpline about the problem. (612)301-HELP

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