It's going at the 'colour' speed even when printing black only. I think this is only since I bought a new laptop with Vista. I cannot 'install' the disc again as it will only automatically recognise equiment using a USB port.
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I have fixed this now using advice that I found from other users on this site who had posted similar questions. In case it's useful to any of you, pull open the front cover and operate the small blue lever that you'll find behind it on the right. This opens a secret compartment on the outside of the printer and there you will find the cleaning rod. Pull and push this in and out about 15 times and it should fix any problems like the one I had.
All of the following is done on the Printer, not your computer keyboard. Press the printer's Menu button. Then press the down arrow until Configure appears. Press return. Press the down arrow until Reports appears. Press Return. Press the down arrow until Printer Settings appears. Press return again. You will now get a report sheet printed which will include the Total number of sheets printed, the total Colour sheets and the total B/W sheets plus other information.
The instructions always come with the new cartridges and also are printed on the new cartridges. You move the right hand (colored) side up to unlock. Carefully pull the cartridge up and out (you can screw up the gears if you don't put the cartridges in and out straight. Make sure you've followed the instructions that come with the new toner cartridge (removing tape, shaking), put it in the same way and move the right hand side down to lock.
switch off the printer then switch on again whilst holding the UP and DOWN menu scroll buttons simultaneously.
Then you can go to a TEST PRINT area and print off pages of idividual colour.
If the streaks appear on ALL prints its likely to be the laser unit. If the streaks only print on the COLOUR sheets ( not BLACK) then the problem lies with the drum or the transfer belt.
Remove the drum and turn it manually with the gog at the side and give it a clean with a soft LINT FREE cloth, do the same for the transfer belt and then you may have to run a few test prints to get it all reprimed but you should be OK.