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i had the exact same problem. when i spoke to a keurig rep, it was suggested that i open the kcup hopper and using a paperclip, clean the three holes in the upper needle. you have to straighten the paperclip so that it will reach about 1 1/2 inch into the hole. there are three holes that need to clean and the back one, of course, is usually where the problem is. be aggressive! you need to twist/spin the paper clip as you push it in and out. after reaming all three, run a hopper of water through the system. i had to clean my pin three times before my brewer was working properly. lots of luck. Rob
mcdevito75 here, Your coffee maker may need cleaning, if so, fill the resovoir with WHITE VINEGAR and cycle thru 3 times, have clean or new filter in the machine, on the 3rd cycle stop machine for 30 minutes then resume, cycle thru2=-=3 more times if needed, after the vinegar cycle change filter or clean and cycle thru plain water 2--3 times or more to rinse out the vinegar.
I have a manual with mine and as far as "recall" goes on this model, I've not found anything recalling this particular model...<br />
The most important thing in the manual, that I have found, is how to clean and change the filter. If all else fails unplug the pot for 10-15 seconds; replug it...this resets it...(if it ever acts up, do this; it helps)<br />
The filter reset button: Your coffeepot should flash a small message stating: "change filter and clean" To do this you first, turn off the pot, remove filter~(the filter is in a long thin black plastic thing and the filter cover simply snaps and pulls apart to expose the charcoil filter; Remove the Filter, then fill the coffee pot with 7 cups of vinegar plus 7 cups cold water; Place a paper type regular coffee filter in the brew basket, or a thin paper towel works well too~(This traps and holds particles that get trapped inside the pot)<br />
Before brewing; PLEASE NOTE, brew the first pot of vinegar/water mixture only HALF WAY then TURN OFF and let it sit for a good 15 minutes to soften any deposits...<br />
Turn the pot BACK ON and brew the remaining solution. When brew stops turn OFF coffee pot, empty the solution, and discard the paper filter...<br />
Refill reservoir with cold water and turn ON; you may want to dump this and refill with more cold water to ensure the vinegar taste/smell is gone...<br />
Now, wash the brew basket and the glass pot...Open the black skiny Water Filter and replace with a new charcoil filter...Put Filter back in pot...fill brew basket with coffee and brew some mighty fine tasting coffee!!! Hope this helps....Good Luck
Automatic clean function
The coffee maker is equipped with an automatic clean function. After 60 brewing cycles, the clean indicator/button (22) lights up. This indicates coffee maker should be cleaned by using the automatic clean function and the charcoal filter (17) should be replaced.
NOTE: The coffee maker can continue to be used, when clean indicator/button (22) is on.
• To begin the cleaning cycle, remove the charcoal filter (17) from the water tank (10). Fill the tank with a vinegar and water mixture (1/2 vinegar and 1/2 water) or a descaling product. Press clean (22) button for three seconds. The clean indicator/button (22) flashes and the cleaning process begins.
• 24 cycles of 7 seconds brewing and 21 seconds off
• 30 minutes rest
• Brewing the remaining descaling solution
• After cleaning process is complete the clean indicator/button (22) goes off. Fill water tank (10) with clean water and run one brewing cycle to rinse the coffee maker.
• Change the charcoal filter (17) (ill. k). Reinsert the charcoal filter to the coffee maker (ill. l).
NOTE: You can use the cleaning function before reaching 60 cycles (especially if the water hardness is above normal). Press and hold clean indicator/button (22) for 3 seconds.
NOTE: The Cleaning Process takes 60 minutes to complete. You cannot cancel the cleaning process before it is complete. Unplugging the machine only delays the cleaning process.
after 60 cycles it goes into the clean function, the clean light comes on..., remove the charcoal filter from the water tank, fill tank with 1/2 water and 1/2 vinegar if you want to clean it, just water if you want to get it out of clean mode..., press clean button/light for 3 seconds and clean button flashes and the cleaning process begins...It takes 60 minutes / 1 hr. to complete, light goes off when complete. reinsert filter in tank .
After endless online searches yielding the same results (nothing useful), I figured out how to reset this coffee maker.
While coffee maker is plugged in and the evil little blue light is mocking you relentlessly, press and hold the 1-4 button and the TSB button simultaneously for 3 seconds or so. This will cause the device to exit it's error status and allow normal use of it.