Synchro between Quicken 2002 deluxe and Pocket...

Did you try to contact Landware support? This seems to be a PQ problem,
not a Quicken problem.

Other than that, I am out of ideas. :-(

--
Peter J. Ricciardiello
(omit 'x' to reply)

Thank you for your insights. My answers follow your lead. BTW, Intuit
suggest, after three messages, a clean install of both Q2002 and PQ... I
guess that's all I'm left with, at this point...

"Peter J. Ricciardiello" < ...

Right.

Palm Log:
OK Pocket Quicken 2.0

PC Log:
Beginning Pocket Quicken 2.0 Sync
OK Pocket Quicken 2.0
-- Backing up db PQKN-Accounts to file
E:\Palm\Franco\Backup\PQKN-Accounts.PDB
-- Backing up db PQKN-Transactions to file
E:\Palm\Franco\Backup\PQKN-Transactions.PDB
-- Backing up db PQKN-Lists to file E:\Palm\Franco\Backup\PQKN-Lists.PDB
-- Backing up db PQKN-Memorized to file
E:\Palm\Franco\Backup\PQKN-Memorized.PDB
-- Backing up db Saved Preferences to file

Both

I do recall an option in the PocketQuicken Hotsync

Palm: HS Options: Receive-All checked; Send-Checked
All accounts set on Send and Receive

"Match window" not showing up; it does when I download transactions from the
bank

Negative

Since you indicated that it appears that you are receiving new Quicken
transaction into PQ, then issues like an incorrect password or an
incorrect Quicken data file name in HotSync's PQ options would not be
relevant.

Have you checked the HotSync log (found either on the Palm in the HotSync
utility or off the LOG menu option of the PC's HotSync menu)? What does
it report for the PocketQuicken Hotsync?

You stated you checked the HotSync options. Did you do this in
PocketQuicken on the Palm, or did you do this in the HotSync utility
itself on the PC? I do recall an option in the PocketQuicken Hotsync
menu that allows you to specify what to sync up with the PC's Quicken.
Perhaps the option to upload new transactions became disabled?

With Q2001 and Q2002, the transactions coming from PocketQuicken do not
go directly to the register. Instead they go to a "match window" that
allows you to accept them as NEW transactions, match them to existing
transactions already in your register, or delete them outright. This is
different than how Q99 processed incoming transactions. Thus, a few
ideas relating to this Quicken change come to mind:

After you HotSync, open Quicken. When you open the account register to
which you are uploading transactions, Quicken should be sensing the new
transactions and opening the match window automatically at the bottom of
the register. Do you see this window appear when you open the register?

Quicken does offer a "Accept All" button when new transactions appear in
the match window. If pushed, this button will accept whatever status was
deduced by the matching algorithm. If this algorithm mistakenly matched
these incoming transactions to existing transactions already in the
register, it will look as if the incoming transactions disappeared when,
in reality, they were matched to these existing transactions. That would
make it look as if the PQ transactions are not importing correctly.

--
Peter J. Ricciardiello
(omit 'x' to reply)