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Anonymous Posted on Feb 09, 2013

GE Artica PSS25NGMD Side by Side stopped cooling

My fridge stopped cooling. The inside fan, lights and controls all work. The fan for the cooling coils still works and I've cleaned the dust, lint and crude off of the coil. I don't think the condenser working, no noise or heat. The coils inside the freezer are not freezing up, they are not even getting cold. I changed the flapper door assembly last year some time to fix the freezing food in the refrigerator side problem. Are there any troubleshooting steps I can do or am I stuck throwing parts at it to fix my problem. I've read the main board is problematic with this model. Do I change the main board, is my condenser shot or is the another answer? Thanks

1 Answer

Richard Roth

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  • Refrigerators Master 9,472 Answers
  • Posted on Feb 09, 2013
Richard Roth
Refrigerators Master
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Joined: Nov 14, 2010
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Unplug the unit and pull the relay off the compressor and shake it to see if it rattles. If it does, the relay is bad and will need to be replaced. Here is that part to order.
Here is the overload relay that should be replaced also.
Is you pull the relay and it does not rattle, post back the results to me.
Here is a video to help you out.

  • Anonymous Feb 11, 2013

    I pulled the relays....the overload (single electrical connector) rattles when I shake, the PTCR relay does not rattle. I ordered the relays and will post after I install. Thanks

  • Richard Roth
    Richard Roth Feb 11, 2013

    Great, keep me posted!

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3 Related Answers

Anonymous

  • 43501 Answers
  • Posted on Sep 11, 2010

SOURCE: have a ge side by side freezer is working fine

Hi,

Check out these tips...they can help you figure out whats going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling
http://www.fixya.com/support/r3662945-refrigerator_not_cooling_or_fridge_not

How to Defrost Refrigerator Defrost Timer Problem
http://www.fixya.com/support/r3771673-defrost_refrigerator_defrost_timer


Water Running in efrigerator from Freezer
http://www.fixya.com/support/r3780310-water_running_in_refrigerator_from

heatman101

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Anonymous

  • 43501 Answers
  • Posted on Sep 29, 2010

SOURCE: 48" ge monogram refrigerator not staying cold

Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

sfjfg

bobicehouse

Robert Moller

  • 1524 Answers
  • Posted on Apr 30, 2011

SOURCE: I have a GE side-by-side

I would go with the circuit board first. GE has serious problems with the ones they are using.

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