Question about HP DeskJet F380 All-In-One Printer

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Says paper jam but there is nothing in there.....

My printer keeps saying it has a paper jam but there is nothing stuck in there. It has the letter E and when I hit cancel to get rid of it it just keeps yanking the paper and pulling it half way though and stopping. I don't have anything scheduled to print. Also I replaced my ink cartridges thinking that might help but it didn't. I have only had it about a year and use it about once a week. It was working fine last week and when I came in this week it didn't work. Does anyone else have this problem. I am ready to throw it against the wall......

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It sounds like a memory problem in the printer. False information is being send to the printer. There are several options.

1) Go to the HP site and download the lastest software and drivers. http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&lang=en&product=1128296#

2) In Windows, click START, click RUN, type SPOOL. Under printers folder, delete any files there. Try to print.

3) Install printer it again, but just the driver.
click on START, click on SETTING, click on PRINTERS AND FAXES. Double click ADD PRINTER. follow the prompts to install printer and set as default. Then try to print.

4) Power off printer. then, Hold down power button. Keep pressing for a minute. This should clear the printer memory.

5) Try these solutions from HP. http://h10025.www1.hp.com/ewfrf/wc/solveCategory?lc=en&dlc=en&cc=us&product=1128296&lang=en

6) Open window, unplug printer, gently pickup printer, toss printer through window opening.

Posted on Feb 06, 2009

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I think it is asking for alignment page try this

before turning on the printer load the printer with paper and turn on the printer it will printer a alignment page and follow the instruction

hope this will solve your problem

Posted on Feb 06, 2009

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I have a 5650 lexmark printer and it keeps saying paper jams but there is not paper anywhere.. how can i find a solution... when you load paper it keepps getting stuck.. help


There could be something blocking the paper path. Try to shake the printer upside down. You'll be amazed of the things that falls off inside the printer. Also, make sure that there's no paper left inside the printer. Tiny pieces of paper will still lead to paper jams.

May 31, 2012 | Lexmark X5650 AllInOne InkJet Printer

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Hello, My printer says that I have a paper jam but I can't find anything. I took all the paper out and put it in again. I turned the pirinter off and on. Nothing works. The page that originally got stuck,...


Great job on taking out the paper jam without tearing it. Maybe the sensor got stuck and printer keeps thinking it's still has a paper jam. Remove the ink cartridges from the printer. Close the cover. Unplug the power adapter from the printer. The power adapter is the rectangular black box behind the printer where the power cord is attached. Wait at least 30 seconds before plugging it back in the printer. When the printer's ready, reload the cartridges then close the cover. If this doesn't help, I strongly suggest you contact Lexmark technical support to further investigate the problem. Thanks

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Canon i9900 Photo Paper Plus Glossy letter size jam. Says there is no paper in the printer but there is. Why can I get it repaired in Atlanta GA area? Thanks.


Hello there
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Feb 28, 2010 | Printers & Copiers

1 Answer

Printer keeps saying there is a paper


Hi there ok Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

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Paper jam


The way you describe your error, it seems that there is still some residual paper stuck inside the printer that may cause subsequent paper to be mis-aligned.

Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

NOTE: Please rate our help to keep this free service online.

Jan 07, 2010 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Tried to print and it says remove paper jam and press start, tried that several times, put more paper in, powered off and it stil says paper jam...opened it up and no paper i can see thats jammed..


Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

NOTE: Please rate our help to keep this free service online.

Jan 06, 2010 | Lexmark Pro X125 All-In-One InkJet Printer

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Canon MP470 keeps saying "paper jammed"


I had the same problem for DAYS and there was no paper jammed at all. I went to the cannon site as a last ditch effort & the solution below fixed it. Just clean the rollers and the link tells you how. Good luck!

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=15403

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Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

NOTE: Please rate our help to keep this free service online.

Dec 22, 2009 | HP PhotoSmart C4280 Laser Printer

1 Answer

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Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

NOTE: Please rate our help to keep this free service online.

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