HI, if it's the same model as I have: start with the frame facing you with the break on, you will see 2 long grey 'buttons' situated where the seat clips in to the frame. One of these buttons has arrows on it like this ^, this one you push in the direction of the arrows. The other you, simultaneously push in. You then push the whole frame down - this takes a bit of pressure. The whole thing should fold flat, you then secure it with the cable located near the wheel.
This sounds very complicated, it isn't once you've done it the first time - I hope it makes sense to you!
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You can purchase Quinny Buzz adaptors via your local Quinny retailer or direct from the customer care team on 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays) RRP is 10GBP a pair plus 3.99GBP p+p if ordered direct. These adaptors will fit a Maxi Cosi CabrioFix, a Maxi Cosi Pebble, or a Quinny Folding Carrycot to the Quinny Buzz chassis.
hi you can get a new wheel unit from quinny direct or eBay the folding is something else turn the buzz over and check the groove on the middle tube to see if it is clean try an oil like wd40 if that doesn't work it may need a re gas which can done by quinny
I would suggest that when folding the Buzz, stand in front of it first. Push down one of the grey buttons, then slide and push the other, then you can use your whole body weight to push the pram to the floor enabling you to collapse it. It is also easier if you remove the seat prior to folding.
In the middle of the underneath of the pushing handle, below where the hand brake lever is there should be a button. If there is, this is what you do. 1) put the foot brake on so the rear wheels wont turn. 2) unclip the clips on the frame that allow you to adjust the height of the pushing handle, they open up, and leave them open, like this the handle you push the buggy with should slide up and down. 3) pull this handle out to its tallest position 4) Hold the handle and press the button mentioned at the start in and hold it in 5) Then quite quickly push the handle down as though you were either pushing it to lower its pushing height, or shoving it away in a temper. It needs to be a firm and quick movement.
Ta da!! After a couple of tries it should click and fold up.
Ours did exactly the same thing - collapsed with our son in it. This happened several times and we were constantly having to pull the chassis up on one side until it clicked again. Emailed Quinny - no response. Took it back to John Lewis and they sent it away and gave us a loan chassis. Quinny couldn't fix it so sent a shabby second hand replacement (outrageous!). We and John Lewis went mad and they finally supplied a new chassis. good luck!