Microsoft lifecam vx 6000 keeps restarting my computer.
I have installed the software then after plugging in the webcam and following the setup wizard my computer restarts when I try to select the mic. I have a sony vaio running windows xp service pack 3. Please help!
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Visit the Microsoft hardware support page http://www.microsoft.com/hardware/download/download.aspx?category=ICE&type=LifeCam&sku=68A-00001 Fill in the details and click 'GO' Click on the link:- "Microsoft LifeCam Readme and Troubleshooting Information" All the information you require should be found here, Including the latest software to download and Customer Support Check out any additional software you have to download as well as the Lifecam.
Procedure Close all programs while uninstalling - downloading and uploading software Disconnect your webcam Uninstall the current webcam software on your computer Restart computer Download the Installation package from Microsoft Run the installer and choose your options when prompted Connect your webcam when prompted.
Make sure that the camera is plugged in and that the software is actually installed(check your start menu for Microsoft Lifecam).
If you didn't restart after you installed the software do that.
Go into My Computer and look in there for an icon that is labeled something like Microsoft Lifecam vx-1000. If you see that, you are connected to the camera -- its plugged in. If you don't see it, plug it into different usb slots. You can try to Open (double click) the Microsoft Lifecam VX-1000 icon to see if it starts a video feed.
Run the software and see what happens, I believe there is a setup wizard that will help you configure some things.
If you have got the istallation CD for the Cam. You need to uninstall and reinstall the software .
1.Go to control panel , add remove programs , and select the software for the cam and click remove.
2. Make sure you disconnect the cam when you are uinstalling the software and then restart your computer
3.Plug back the cam and redo the software it should fix the issue
Download the software for the QuickCam Ultra Vision 5. Save to your hard disk and then run the program.
Reinstall the LifeCam software and then plug in the camera. LifeCam will use the Logitech Drivers and your camera should work fine.