Question about HP Media Center PC 873n (P9875A#ABA) PC Desktop

1 Answer

Volume Control stopped working

I really messed up my computer's sound capability. Somehow, the volume control icon stopped showing up in the taskbar. I have an HP873n Media Center PC (before 2005). When I go into Control Panel the sound choices for volume control are greyed out. Please review the newsgroup posts that outline the lack of progress so far:

Thank you for your two posts. I did get the information from the system: Name: Creative Audigy Audio Processor (WDM) Mfg: Creative Technologies, Ltd. Status: Error Device ID: PCI\\/EN_1102&DEV_0004&SUBSYS_005B1102&REV_03\4&11C9F252&0&00F0 However, this driver was not on the system before I messed it up. The driver was something like SB Audigy. This was the one that I overlayed when I installed the new copy of a sound driver (maybe the wrong one). When I try to enable this, the system crashes, when I try to uninstall this, the system crashes. The only way the system works is to disable it. But then I cannot use sound. I have openned a support call with Creative and I hope they can help me. My version of MCE is the original one, before 2004 or 2005. So I do not know what to do? Regards, keffert "S.Sengupta" wrote: > Alternatively you can see here:- > > Start>All Programs>Accessories>System Tools>System > Information>Components>Sound Device. > > regards, > S.Sengupta[MS-MVP] > > > > S.Sengupta wrote: > > > This is entirely a driver related problem.You also did a wrong choice-by > > selecting safe mode with net working. > > What driver do you see in device manager?Select the driver and right > > click on it and select properties.Under the General tab you will find > > the driver's name.Select Driver tab you will get driver's version > > also.Hope this helps. > > > > regards, > > S.Sengupta[MS-MVP] > > > > > > keffert wrote: > > > >> Hello, > >> > >> I openned Device Manager, expanded Sound. This did not reveal the > >> sound card - no model. Before I had overlayed the SB Audigy driver, > >> it indicated it was Creative Labs (the manufacturer) but no model - > >> only PCI slot 1. Now I have attempted to uninstall the current driver > >> and it seems to work, however after rebooting, it crashes part way > >> through the boot, and returns to the safe-mode screen and I can only > >> enter via safe mode (I use with networking). I can still see the > >> driver in the Device Manager. The only way to keep the computer > >> running is to disable the driver. So I am still stuck. > >> > >> Thank you for your help. Any other suggestions? > >> > >> > >> "S.Sengupta" wrote: > >> > >> > >>> Open Device Manager,expand Sound, video and game controllers by > >>> clicking the[+]sign.This will reveal the sound card.Note down what > >>> specific model of sound card is there.Now visit the manufacturer's > >>> site and search for this very audio driver. > >>> You should uninstall the old driver from the device manager,reboot > >>> the system before installing the new driver. > >>> > >>> regards, > >>> S.Sengupta[MS-MVP] > >>> > >>> keffert wrote: > >>> > >>>> Hi, > >>>> > >>>> When I installed the new driver (the name was SB Audigy) from > >>>> Creative's web site it was a version from 2006, and after rebooting, > >>>> the system tray indicated that it found new hardware. I had been > >>>> using a 2002 version (that is on my MS MCE CD). I did not uninstall > >>>> the old driver first. How do I determine the "correct model number" > >>>> for the device? There are lots of Audigy drivers. Also, the > >>>> installation of the driver instructions were to close all programs, > >>>> even though the screen was completely occupied by the backround > >>>> graphics of the installation program. Would this matter? > >>>> > >>>> Thanks for your help, > >>>> keffert > >>>> > >>>> "S.Sengupta" wrote: > >>>> > >>>> > >>>> > >>>>> Uninstall the specific driver from the Device Manager.Restart the > >>>>> machine.Now your system will find the new hardware. > >>>>> Before updating the driver make sure you are installing the correct > >>>>> model number for the device from the manufacturer's site. > >>>>> > >>>>> regards, > >>>>> S.Sengupta[MS-MVP] > >>>>> > >>>>> keffert wrote: > >>>>> > >>>>> > >>>>>> Thank you for the suggestion. I attempted to reinstall the SB > >>>>>> Audigy driver > >>>>> > >>>>> > >>>>>> from Creative Labs, and the computer fails to boot now. I > >>>>>> reverted back to > >>>>> > >>>>> > >>>>>> the older version of the driver in safe mode and it still didn't > >>>>>> boot. I then disabled the sound driver in safe mode and it boots ok. > >>>>>> > >>>>>> Do you have another suggestion? > >>>>>> > >>>>>> keffert > >>>>>> > >>>>>> "S.Sengupta" wrote: > >>>>>> > >>>>>> > >>>>>> > >>>>>> > >>>>>>> I shall suggest you to install the latest audio driver from the > >>>>>>> manufacturer's site. > >>>>>>> > >>>>>>> regards, > >>>>>>> S.Sengupta[MS-MVP] > >>>>>>> > >>>>>>> keffert wrote: > >>>>>>> > >>>>>>> > >>>>>>> > >>>>>>> > >>>>>>>> I have XP Media Center Edition - upgraded with service pack 3. > >>>>>>>> My Volume Control stopped working recently: > >>>>>>>> 1. No icon in system tray/taskbar. I cannot 2. When using > >>>>>>>> Sounds and Audio Devices Properties, the entire Device area is > >>>>>>>> greyed out and not accessible, including placing icon in > >>>>>>>> taskbar. My sound card is Creative SB. > >>>>>>>> 3. My keyboard volume control just shows the low volume on the > >>>>>>>> monitor and cannot change the level. > >>>>>>>> 4. I can run the program sndvol32.exe (and restored this file > >>>>>>>> from CD again) and the GUI comes up with the channel levels but > >>>>>>>> not the master volume control level/balance/mute settings showing. > >>>>>>>> > >>>>>>>> I have checked several threads and cannot seem to get help from > >>>>>>>> them. I would appreciate very much some assistance on this. > >>>>>>>> > >>>>>>>> Thanks, keffert > >>>>>>> > >>>>>>> >

Posted by on

  • 1 more comment 
  • t_keffer Feb 06, 2009

    I have tried this before. I tried it again today, and it did not do anything. Currently, the only way to run the computer is with this driver disabled. Otherwise, it will only run in safe-mode. I have not located the original driver disk.



    jsparo asked what the OS is. It is Windows XP Media Center Edition (2002).

  • John Sparozich May 11, 2010

    You can try going to www.hp.com then select support & drivers, enter for live chat support and see if they may be able to help you.

    Good Luck.

  • John Sparozich May 11, 2010

    What Operating System are you running?

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 13 Answers

CLICK ON START BUTTON AND GOW TO YOUR CONTROLL PANEL WHEN U THERE OPEN SYSTEM FILE AND CLICK ON DEVICE MANAGER WHEN YOUR DEVICE MANAGER HAS OPENED CLICK ON THE DROP DOWN THAT SAYS SOUND GAME AND VIDEO CONTROLLER AND ONTOP AT YOUR MENU ICONS YOU WILL SEE A SIGN WITH A RED X TO UNINSTALL CLICK IT NEXT TO IT THERE IS ANOTHER SIGN TO DETECT FOR NEW DRIVERS CLICK ON IT WINDOWS WILL REPAIR IT FOR U PROBLEM SOLVED

Posted on Feb 06, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

My computer has no sound yet it used to have it before


first right click my computer in the desktop then properties then hardware then device manager then expand the audio,vedio and game controller see wether the driver is installed properly if not installed it will show yellow question mark the reload the correct drives from the cd which you recived with your computer install the audio software and restart the system then in the taskbar you will see the speaker icon right click them click adjust audio properties in volume move the slisders to full on uncheck the mute then restart your computer

Jan 29, 2011 | PC Desktops

1 Answer

Yes sound problem pls helo me now


1
From the Taskbar located at the bottom of your computer click once on the "Volume" icon.
Uncheck the "Mute" box. If this does not resolve the issue, proceed to step 3.

2
Right click on the "Volume" icon.

3
Select "Open Volume Control."
Uncheck all of the boxes next to "Mute" in the Master Volume, Wave, SW Synth (short for synthesizer), CD Volume, Mic Volume, Line Volume and PC Beep selections. If this does not resolve your sound issue, proceed to step 6.

4
Right click on the "Volume Control" icon.

5
Select "Sounds and Audio Devices Properties."
Under the "Volume" tab, slide the "Device Volume" indicator to High.

6
Under the "Speaker Settings," click on "Speaker Volume."
Slide the "Left" and "Right" volume indicators to "High."

7
Click "OK." If this does not fix your sound issue, proceed to step 8.

8
Right click on the "Volume Control" icon.
Select "Sounds and Audio Devices Properties."
Go to the "Hardware" tab and select the "Driver" tab.

9
Make sure you are connected to the Internet and then, Click on "Update Driver."

10
After the driver has been updated, Click "OK."

11
Exit.

Thanks.

Oct 10, 2010 | PC Desktops

1 Answer

The sound on my computer isn't working.


Press Start, then setting and then go to control panel, where you will find "sound and audio devices" button, click it and see whether the option "Place volume icon in the taskbar". If it is ticked and even then there is no icon of volume in the taskbar, then you have to reinstall the sound driver.

Sep 12, 2010 | PC Desktops

1 Answer

Need help with volume


Control Panel / Sound / Playback -  Adjust System Volume. 
If you want the icon:  right click on the Taskbar /  Properties / Notification Area /  System Icons list  tick Volume.

Feb 22, 2010 | Sony VAIO Digital Studio PCV-RX550 PC...

1 Answer

I have sound problem in my dell gx 240. all


If using xp then go to the control panel and then into sound and audio devices. there you will see a check box saying place volume icon on taskbar. check this box and click onto apply and it should ow be in the taskbar. hope this helps.

Jan 08, 2010 | Dell OptiPlex GX240 PC Desktop

1 Answer

How do i stop auto adjust in progress from showing on my dell computer screen


goto start...>setting...>control panel ...>open sounds and audio devices.....> uncheck the option place volume icon in the taskbar ...> ok

Oct 29, 2009 | Dell Dimension 4600 PC Desktop

1 Answer

I dont have volume icon in my task bar. sound r working. just icon iz not there when i ''select show icon in task bar it says that '' volume control programe not installed


Are you using WinXP?
Is so open
SETTINGS
CONTROL PANEL
SOUND AND AUDIO DEVICE
First window opens make sure the checkbox is checked that says
"Place Volumn Icon in Taskbar"

Jul 18, 2009 | PC Desktops

2 Answers

Missing icon


click 'control panel'
click 'Sounds and Audio Devices'
Check the box that says 'Place volume icon in the task bar'

Dec 11, 2008 | Gateway GT5404 PC Desktop

1 Answer

My computer


If your using any ver.of XP. Click the start button slide up to & open control panel. Double left click Sound and Audio devices icon.
Sound an Audio Device Properties window will open. Click the Audio tab. Under Default device: is the sound cards name. Click the Voice tab. The same device name should be listed under Default device. Lastly click the Volume tab. Put a check in the box (by clicking one on the emty box), next to, Place volume icon in the taskbar. Within seconds your volume controll will show up down by the clock.

Have more questions, feel free to ask.
Good Luck!

Mike

Mar 26, 2008 | PC Desktops

1 Answer

Loss of volume button


click on start then go to setting then control panel in control panel go to sound and audio devices i n that you will see volume tab in volume ther is option called place volume icon in the task bar just select taht and apply it it will show spk icon on your task bar but be sure that your sound card is properly installed. pls get me back if you need further assistence. bye

Sep 24, 2007 | HP Pavilion a815n (PS512AA) PC Desktop

Not finding what you are looking for?
HP Media Center PC 873n (P9875A#ABA) PC Desktop Logo

1,060 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP PC Desktops Experts

Fred Sops

Level 2 Expert

271 Answers

john smith

Level 2 Expert

366 Answers

Gavindu Dileepa

Level 1 Expert

10 Answers

Are you a HP PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...