Question about Dell Latitude D620 Notebook

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Dell Latitude D620 locks up when moved

The system boots up fine, I can work on it without any problems, but as soon as I move the laptop the screen goes blank and the system locks up. This is baffling, as all diagnostics show nothing is wrong with the hardware, but the slightest movement kills the machine.

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  • merlin_dgs Feb 06, 2009

    OK figured it out, its the battery (may be a faulty battery, or something wrong with the connectors (personally thinking its a faulty battery)), system runs fine with battery out.

    I was testing with battery in because it was charging just fine.


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Is this when the ac adapter is plugged in?? Or on Battery??

Posted on Feb 06, 2009

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Hello.

The most common reasons for power issues are the battery, power jack and power adapter/cord.

Power off and remove the battery. If the laptop powers on with just the adapter connected, your battery is faulty.

If you move/wiggle the power adapter at the point where it connects to the laptop, and the power goes off and on, the power jack is the problem.

The power jack is inside the laptop and either needs soldering or replacement. If a power jack problem, it should be addressed by someone knowledgeable.

If no change, the power adapter is probably faulty and needs replacement.

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try going into the BIOS of your system upon powering your laptop as soon as you see your Dell Logo keep on tapping f1 till you get a different screen or if the system beeps when you tap on f1 then stop it should boot into your system BIOS and give you options,

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Hello there!

Well its impossible to restore any of todays laptops without their factory os dvd/cd. You could setup new operative system and make your laptop simmilar to what it was on factory settings, or you can search dell to send you that same cd/dvd on your post mail to your house.

I suggest you read http://www.dell.com/ and contact them in order to solve your problem. Hope i helped you! =)

Sincerely
Aleksandar Adzic

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Please upgrade the ram, or try F8 during boot for Safe-Mode and see if your RAM is not the issue. To check the amount of RAM you have:

Press and Hold Windows Key + PauseBreak

If you still have 256mb or 512mb vista is likely to barely crawl.

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