Question about HP LaserJet 1320 Printer

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Printing problem Hi, My Hp 1320 suddenly is not printing anything sent from my computer (except the HP toolbox demo pages)....it is in initially in ready status(green light) and then receives the print instructions but spits out 1 blank sheet, followed by the error light (flashing yellow) on the unit....prints the demo pages perfectly using HP toolbox or by directly pushing the green GO button....i checked the cables, reinstalled the printer driver twice, made sure that the correct driver is selected on the PC, checked printing using other computers with the drivers previously installed - same result -- seems to be a hardware problem but don't know what. Please advise. thanks

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  • jones_alan10 Feb 06, 2009

    i forgot to mention that I had done the cold reset before as per the service manual...and i tried it again....same result...prints all demo pages from the hp toolbox but not from printer properties (print test page) or any other program...

    youre right about this being a weird problem

  • jones_alan10 Feb 10, 2009

    Hi,

    I switched to a shorter USB cable and connected the power cable directly to the outlet but this also did not correct the problem. I have also unsuccessfully attempted a 'cold reset' as per the service manual.

    However, i then attached a parallel cable instead of the USB cable and selected LPT1 as the port in printer properties...this did allow me to print but only one page...when attempting to print multiple pages, the printer only prints the final page. The status lights behave exactly as before.

    Then i switched back to the USB cable, selected DOT4 as port in printer properties but the original problem persists. I have tried tinkering with selecting all other ports but this just yields an "error printing" message.

    I have also noticed that the duplexing feature does not work anymore. In the past the printer would "pull back" the sheet of paper when duplexing was selected.

    This is certainly a weird problem.

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Turn off printer
Hold down green button
Power on printer. (cold reset)
In printer properties choose print directly to printer, then choose print test page.

Weird problem

Posted on Feb 06, 2009

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