Question about Canon CanoScan D660U Flatbed Scanner

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Attempting to scan turns on webcam

Really weird thing going on. I load a document in the scanner and hit the button to scan. Toolbox pops up and when I proceed, a box pops up with an image from my webcam. When I unplug the camera, and attempt to scan again, the box pops up and instructs me to plug in my camera. Arrrgghh!! Anyone help?!!

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  • 271 Answers

Uninstall both webcam and canon driver and reinstall them

Posted on Feb 06, 2009

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Where is the scan button and how do I start it?


Try this steps:
1. Load the document in your printer/ copier/scanner
2. On your computer, click on start (the windows logo button)
3. From the pop-up menu, click on Devices and Printers
4. From the window that opens, right-click on the printer/ scanner you loaded the document and click on the options for scan. (Make sure it is checked as the default printer)
5. A dialogue box will pop up options for you to choose and scan your document. It will be saved to a folder in the documents My Scans. Does this help?

Aug 05, 2014 | Canon PIXMA MG2520 Inkjet All-in-One...

Tip

Canon image CLASS MF5700 Series Scanning


Scanning with [Start] on the Machine
By pressing [SCAN] [Start] on the operation panel of the machine, you can scan
documents to your computer.
Pressing [SCAN] [Start] has the same effect as clicking [Save] in the MF Toolbox.
You can change the settings for [Save], or set up a button other than [Save] to
perform the same operation. (See “Setting the Scanning Function for [Start],” on p.
3-3.)
NOTE
You can use the machine for only a local scanner (connected directly to your computer).
1 Place the document face-down on the platen glass or load it
face-up in the ADF
2 Press [SCAN] [Start] on the machine.
If you are asked to select a program to launch, select “MF Toolbox Ver4.7.”
Scanning starts.
The MF Toolbox and the [Save] dialog box will open, but the document will be
scanned without pressing [Start] in the [Save] dialog box.
The scanned document will be processed according to your settings.
When you use [Start] for the first time, a folder with the scanning date will be created in
the [My Pictures] folder in the [My Documents] folder, and your document will be
saved in this folder. If there is no [My Pictures] folder, the folder with the scanning date
will be created in the [My Documents] folder and your document will be saved in this
folder2 Press [SCAN] [Start] on the machine.
If you are asked to select a program to launch, select “MF Toolbox Ver4.7.”
Scanning starts.
The MF Toolbox and the [Save] dialog box will open, but the document will be
scanned without pressing [Start] in the [Save] dialog box.
The scanned document will be processed according to your settings.
When you use [Start] for the first time, a folder with the scanning date will be created in
the [My Pictures] folder in the [My Documents] folder, and your document will be
saved in this folder. If there is no [My Pictures] folder, the folder with the scanning date
will be created in the [My Documents] folder and your document will be saved in this
folder2 Press [SCAN] [Start] on the machine.
If you are asked to select a program to launch, select “MF Toolbox Ver4.7.”
Scanning starts.
The MF Toolbox and the [Save] dialog box will open, but the document will be
scanned without pressing [Start] in the [Save] dialog box.
The scanned document will be processed according to your settings.
When you use [Start] for the first time, a folder with the scanning date will be created in
the [My Pictures] folder in the [My Documents] folder, and your document will be
saved in this folder. If there is no [My Pictures] folder, the folder with the scanning date
will be created in the [My Documents] folder and your document will be saved in this
folder

on Dec 08, 2009 | Office Equipment & Supplies

1 Answer

HI, I just purchased a Canon LiDE 110 scanner. After installing the software I did a test scan. The scanner scanned the image then a window popped up that says Canon MP Navigator EX has stopped working,...


1. Open up Image Capture
2. Go to Preferences and click the option under "Scanner" that says "When Image Capture is launched, open scanner window"
3. Then in the Scanner window, click on the "Options..." button
4. Then click on "Buttons"
5. Make sure "CanoScan Toolbox 5.0" is specified for "Application to launch when scanner button is pressed" I did all this and what (incorrectly was always happening when I pressed any button on the scanner was that Image Capture started up (along with the Scanner window), and that was it. What was supposed to happen was CanoScan Toolbox was supposed to launch and initiate the action associated with the button. Here's how I fixed it: 1. Followed the instructions in the 1/2/2008 posting here, (I think he means Jan 9th Canon install tips, which several other Canon users found useful.-Mike) uninstalling both the driver and toolbox (including any of their pref files I could find, emptying trash, and restarting as specified) and then reinstalled the toolbox first then the driver. 2. At first I didn't do the "Save" step (open toolbox, and then click the "Save" icon) and the behavior of the buttons was unchanged (and incorrect). 3. Then I did the "Save" step, but only clicked on "Apply" on the dialog box that then pops up. The behavior was still unchanged (and correct). 4. then I did the "save" step again, but this time followed it through until the end, clicking on the "Save" button in the dialog box and letting it save the scanned image in a file. This time, the buttons worked as they are supposed to!!! Hitting any of the buttons launched Toolbox and performed the correct actions associated with the buttons. In fact, it worked better than the Canon tech support people told me it would work. They told me that only the 3 right-most buttons work with a Mac and the 4 left-most buttons would only work with Windows. I've found that all the buttons work. However, Toolbox doesn't seem to reflect the mappings of the 4 right-most buttons in its user interface (and doesn't let you change the mappings, like you can for the 3 right-most buttons). Anyways, in summary, the key for me was doing the "Save" step, but doing it completely (by letting it save a file). I don't think this was clear from the other comments. Hopefully this info will help someone else.

Jul 06, 2011 | Office Equipment & Supplies

3 Answers

My kodak esp3 will not scan it prints and copies.


I had the same problem and I got it to work. I have Windows Vista and Microsoft Office 2007 on my computer. Here's what I did...

Go to "Start" then "Control Panel".
-Click on "Programs and Features".
-Scroll down to Microsoft Office Home and Student 2007 - click on that and then click on the "Change" link above.
-A box will pop up, click on "Add or Remove Features" and then click "Continue".
-Click on the "+" next to "Office Tools"
-Click on the "+" next to "Microsoft Office Document Imaging"
-Click on the down arrow next to "Scanning, OCR and Indexing..."
-Then, click on "Run from my Computer"
-Next click on "Continue" at the bottom of the dialogue box and your configuration process should begin

Once completed go to the start menu and type in "Scan" into the search box. Go to "Microsoft Office Document Scanning" Once there, plug your scanner into you computer, chose what color you want your scan to be in, and click on the picture of the scanner to the right. To make my scans clear, I had to click on "Scanner..." and chose KODAK ESP AiO as my scanner even though I have a KODAK ESP-3 printer/scanner.

I hope these instructions weren't too confusing and I hope this helps some of you out! My scanner was causing me a lot of frustration for a while!

May 10, 2009 | Kodak ESP 3 Multifunction Printer/ Copier/...

2 Answers

Failed to open a driver


OK. Here is what you do. (I just did this on an Intel Mac running OX10.5.6)
First go to the cannon site and get the program (File name: deldrvosx1510en.dmg) to uninstall the drivers for your scanner. Also, delete copies of the scan toolbox that you may have installed in your application folder.

Then go back to the canon site for the LiDE 25 and install the drivers (file name: lide25osx11030en.dmg.) This part is very important, in the middle of the install a dialog will popup asking if it is OK to run something like deldvr, DO NOT ALLOW IT TO RUN, HIT CANCEL.
reboot.
Install the canon toolbox software (it should be version 4.9.x not 5.0). File name is : cstbosx4934ej4.dmg
You should now be good to go.
What a %^#%$#-up process on Canons part.

Dec 24, 2008 | Canon CanoScan LiDE 25 Flatbed Scanner

2 Answers

Smartbase MP360 Scanner Not Identified by MS Vista


One thing to check and be sure of is that your printer cable (USB) is definately a USB 2.0 cable. Canon have an issue with their printers with scanners in that the data flow sometimes isn't sufficient when an older USB cable is used. The slightest drop of data on startup or during scanning will cause a stop.

Worth trying and has sometimes solved the problem for my customers.

Aug 23, 2008 | Canon SmartBase MP360 All-In-One InkJet...

1 Answer

Your post for CanoScan LiDE 25


Hi there, yes I did everything per your instructions, Toolbox is installed and it still says, "release the lock switch, detach I/F cable and reconnect. Scanner driver will be closed" and then after clicking on that it says "Unable to open TWAIN source. Please check connection then restart toolbox" I have been to the Canon site and downloaded driver sites and it says everything is working. but when I go to scan it comes up with the boxes I said before. Quite lost at the moment? Thanks Maureen. PS I have unstalled and reinstalled

May 22, 2008 | Canon CanoScan LiDE 25 Flatbed Scanner

1 Answer

CanoScan LiDE 50, error code:2,7,0


When you say the error occurs as soon as you press "Scan", is that the button on the scanner, or is it the Scan button inside of Toolbox or ScanGear?
If it is the one on the scanner, try accessing the driver through an application such as Toolbox. If you didn't download that when you got the driver, then go back to the Canon download page and download & install the CanoScan Toolbox. Once that's installed, lauch Toolbox from Start|All Programs|Canon|....look for Toolbox from here. Once you have Toolbox open, click the 'Save' option. Next, check the box that indicates to Use the scanner driver. Click the Scan button at the bottom. This should open ScanGear. Attempt to Preview scan.

May 11, 2008 | Canon CanoScan LiDE 25 Flatbed Scanner

1 Answer

How to scan


Try using it from a program like word or corel draw

it shoud show up in my computer as an imaging device you can double click on it there and follow the instructions

OR CLICK ON
Start > all programs > cannon \ canoscan toolbox(or what ever your scanner is) \ then canoscan toolbox (or what ever your executable is) and a tool box should open up. just hit scan and follow the instructions

Nov 28, 2007 | Canon PIXMA MP780 All-In-One InkJet...

4 Answers

Scanner won't scan


Hello, It may be possible that the error msg that you are receiving may be referring to another error. 1st thing I would try is checking the resolution, in some cases if the resolution is too high it may result with numerous issue's if your random access memory (RAM) is not sufficient enough to accommodate the resolution that you attempting to scan with. Try reducing the resolution, also try a different file type, either jpeg or tiff etc..,if all failes check to see if you have the latest driver(s) update for your scanner.

Aug 20, 2007 | Canon CanoScan LiDE 70 Flatbed Scanner

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