I plugged my 2 gb zen into my laptop and it said it was charging then the screen turned off and and left it for a while, unplugged it and the blue light is on but nothing is coming up on the screen and the blue light wont go out
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Well, i didn't charge mine over night, was listening to it in the evening while doing some chores and all of a sudden it stopped playing, Blank screen and permanent Blue light. I tried to turn if off but it didn't respond so i left it. In the morning, it went off itself (guess the battery was low). So i connected to the computer and inserted the ZEN CD. As i was exploring the CD looking for a solution, then all of a sudden the screen came up with a note "Rebuilding..." after 5 secs it came on. With all my files intact!
I hope this wud be helpful, You could give it a shot, after all there's nothing to loose!
Well you can try this if you still got the zen, press the reste button, dont hold just press it then hold down the power button and it will start up but mine just kept on going black fter a while so i had to put it into recovery mode by doing the following. Hold down play untill the end Press the reset button Hold down the power button Makes sure you releas the play button last after that do Reload Firmware i think then it will delete the firmware make sure you have this downloaded on your computer http://support.creative.com/downloads/download.aspx?nDownloadId=10889 its the newest firmware when you downloaded this plug in your zen into the computer and it should turn on your zen and then say Firmware problem and if it doesnt just put it into recovery mode then plug it in. Then make sure all application are turned off like Mozzila or the Internet Explorer, then just double click on the firmware and it should fix
My screen did not blink. Nothing happened until I plugged it in the back of my pc. The wall charger did not work and plugging it into my laptop did not work. Did you try the back of your pc? I left it in there for over 6 hours, but I knew it was working when I plugged it in and right away it powered up.
If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause." Q. How to reset Zen v + http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related
Q. Zen V is dead "If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause." Q. How to reset Zen v + http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related
also try this if above doesnt work
You need to do a full charge. if you have the AC adapter plug it in to a wall. Otherwise you need to plug it in to a DESKTOP computer (not laptop) with a more powerful USB cord than came with the device (if you don't have one then just try the one that came with it).
Leave it for a few hours and it may be able to come out of that state... it worked for me on my Zen Vision M 30 GB
ok! easy solution for you^^
1) Make sure your Zen is powered OFF. if the blue light is on and won't turn off, here's what you do:
set the hold button at the top of the player to the ORANGE position, then hold your power button for 3 seconds. the keypad will flash and your player will power down.
2) push in the reset button with a pin or other fine implement. the reset button is located on the bottom of the unit, right next to the connector.
your player should power up as normal now. charge it fully! your computer should be able to read it during it's charge as long as you leave it powered on^^ I hope this helps you^^