Question about Kenmore 15864/15862 Top Load Washer

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Water will not drain

Kenmore 110-26922502. water will not drain. i took the motor down and it turns on but when mounted it will not start. it make buzz sound and turns off so i turn the knob off for a few seconds and it resets then i try to turn it on and it does the same thing. motor gets hot too.

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  • gmonqueen123 Feb 06, 2009

    We have seem problem with our will not Drain, and make noise sound.

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Hi my name is joyce

sounds like you have a issue with your pump, I have had a simular problem with my washer and I had to call a technician out to fix the problem, if you need assistance in getting help with someone in your area to come and take a look at your problem let me know and I will help you.


thanks,

joyce

Posted on Feb 06, 2009

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Posted on Jan 02, 2017

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How to fix a Kenmore dryer model 417.8112 with error code pau


Is your washer still full of water? You may have something in the drain motor, that would also cause the error code 41 issue. I'd first check for an obstruction in the drain motor itself. Its very easy to get access to the drain motor. Lots of times I see these get clogged with stuff ...

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Hello & Welcome to FixYa

This problem is caused when the motor goes bad and needs replacement. The control will fill water and then sends signal to the motor to start a cycle, if it won't work then it will drain the water and so won't start the cycle. However, it can also be a bad door latch-lock assembly as if the control senses that the door is not closed it won't start the cycle. If you hear any humming buzzing sound from the bottom of the unit then replace the motor if not then replace the latch assembly. Please get back to me if you have any other questions.

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Whirpoll Type 111 Washer will not spin or agiate. Seems to be noise soft buzz sound. Water will drain out mostly but not spin out. Pump looks like it is working. Switch makes a clicking sound and seems...


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (110.#######) and you'll see a list of major sub-components with diagrams and parts.

Kenmore / Whirlpool top load, direct drive washers use a "Motor Coupler" between the motor and transmission. It's used as a fail safe device and consists of three parts. Two of the parts are the same, plastic units with three prongs that fit on one of the motor output shafts and the other on the transmission input shaft. Between them is a rubber piece with six holes. The power from the motor is transmitted through the rubber piece to the transmission.

The other shaft on the motor directly drives the pump. This is likely why the machine drains.

If the motor coupler is broken, or worn, the motor may not be able to send full power to the transmission for agitating or spinning.

See the following for how to remove the cabinet, pump, motor and motor mounting plate to inspect and replace the motor coupler.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

If the coupler looks damaged, it's a relatively easy fix.

Pry the plastic pieces from the motor and transmission. Some people use a claw hammer but I've found that using a small (6 inch) pry bar works well.

Carefully fit the plastic pieces over the motor and transmission shafts and press them in place (Use a 1/2" of larger socket to put pressure equally around the pieces.

Put the rubber piece on the transmission plastic piece.

Replace the motor mounting plate.

Carefully line up the plastic prongs on the motor based plastic piece to the three un-used holes in the rubber piece. If they don't line up right, the coupler could be damaged.

Mount the motor, don't forget the two screws, put the pump back on the motor and use its' clips.

Put the cabinet back on, don't forget to plug the lid switch back in and re-mount the console.

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You find diagrams and parts here,
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