Question about Kenmore 15864/15862 Top Load Washer

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Water will not drain

Kenmore 110-26922502. water will not drain. i took the motor down and it turns on but when mounted it will not start. it make buzz sound and turns off so i turn the knob off for a few seconds and it resets then i try to turn it on and it does the same thing. motor gets hot too.

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  • gmonqueen123 Feb 06, 2009

    We have seem problem with our will not Drain, and make noise sound.

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Hi my name is joyce

sounds like you have a issue with your pump, I have had a simular problem with my washer and I had to call a technician out to fix the problem, if you need assistance in getting help with someone in your area to come and take a look at your problem let me know and I will help you.


thanks,

joyce

Posted on Feb 06, 2009

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1 Answer

My Kenmore 90 series washer motor runs but the tub does not move


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (110.#######) and you'll see a list of major sub-components with diagrams and parts.

Kenmore / Whirlpool top load, direct drive washers use a "Motor Coupler" between the motor and transmission.

It's used as a fail safe device and consists of three parts.

Two of the parts are the same, plastic units with three prongs that fit on one of the motor output shafts and the other on the transmission input shaft. Between them is a rubber piece with six holes.

The power from the motor is transmitted through the rubber piece to the transmission.

The other shaft on the motor directly drives the pump. This is likely why the machine drains.

If the motor coupler is broken, or worn, the motor may not be able to send full power to the transmission for agitating or spinning.

See the following for how to remove the cabinet, pump, motor and motor mounting plate to inspect and replace the motor coupler.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

If the coupler looks damaged, it's a relatively easy fix.

Pry the plastic pieces from the motor and transmission. Some people use a claw hammer but I've found that using a small (6 inch) pry bar works well.

Carefully fit the plastic pieces over the motor and transmission shafts and press them in place (Use a 1/2" of larger socket to put pressure equally around the pieces.

Put the rubber piece on the transmission plastic piece.

Replace the motor mounting plate.

Carefully line up the plastic prongs on the motor based plastic piece to the three un-used holes in the rubber piece. If they don't line up right, the coupler could be damaged.

Mount the motor, don't forget the two screws, put the pump back on the motor and use its' clips.

Put the cabinet back on, don't forget to plug the lid switch back in and re-mount the console.


Mar 26, 2010 | Kenmore Washing Machines

1 Answer

Wont spin and makes a buzzing noise in all cycles.


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?pop=true&modelNumber=110.26912691

and you'll see a list of major sub-components with diagrams and parts.


The Kenmore / Whirlpool top load uses a reversing motor to initiate the pump for draining and the transmission to spin.

Since the washer will drain the problem is not in the Lid Switch (which tends to happen quite often with these washers)

The problem does however point to the Neutral Drain Assembly.


This is a Whirlpool PDF on how these washers operate. It has a detailed section on how the transmission works.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode.

The buzzing sound that you hear could be the small cams in the assembly trying to connect with the main spin gear.

Ours had basically the same problems.

After looking at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) we noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.

In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators. The top agitator uses a plastic 1/2" drive bolt (a 1/2" socket extension works well).

You don't have to remove the drum.

See the following for how to access the transmission.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside.

Remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission.

Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main agitator shaft), remove the 8 screws carefully the transmission holds 14 - 15Oz of oil, remove the clip holding the main spin gear on and check the plastic cams.

If the cam that should have a spring doesn't, or the others look damaged, or the main spin gear is damaged the washer won't go into spin mode.

If that's the problem, install a Neutral drain kit, put everything back together carefully and the problem may be solved.

As an aside, fixing ours cost less than $30 including 80-90 weight gear oil vs. $170 for a new transmission.

Nov 25, 2009 | Kenmore Washing Machines

1 Answer

Whirpoll Type 111 Washer will not spin or agiate. Seems to be noise soft buzz sound. Water will drain out mostly but not spin out. Pump looks like it is working. Switch makes a clicking sound and seems...


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (110.#######) and you'll see a list of major sub-components with diagrams and parts.

Kenmore / Whirlpool top load, direct drive washers use a "Motor Coupler" between the motor and transmission. It's used as a fail safe device and consists of three parts. Two of the parts are the same, plastic units with three prongs that fit on one of the motor output shafts and the other on the transmission input shaft. Between them is a rubber piece with six holes. The power from the motor is transmitted through the rubber piece to the transmission.

The other shaft on the motor directly drives the pump. This is likely why the machine drains.

If the motor coupler is broken, or worn, the motor may not be able to send full power to the transmission for agitating or spinning.

See the following for how to remove the cabinet, pump, motor and motor mounting plate to inspect and replace the motor coupler.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

If the coupler looks damaged, it's a relatively easy fix.

Pry the plastic pieces from the motor and transmission. Some people use a claw hammer but I've found that using a small (6 inch) pry bar works well.

Carefully fit the plastic pieces over the motor and transmission shafts and press them in place (Use a 1/2" of larger socket to put pressure equally around the pieces.

Put the rubber piece on the transmission plastic piece.

Replace the motor mounting plate.

Carefully line up the plastic prongs on the motor based plastic piece to the three un-used holes in the rubber piece. If they don't line up right, the coupler could be damaged.

Mount the motor, don't forget the two screws, put the pump back on the motor and use its' clips.

Put the cabinet back on, don't forget to plug the lid switch back in and re-mount the console.

Oct 26, 2009 | Kenmore Washing Machines

1 Answer

Series 70 fills wit water stops then makes a slight buzzing sound


The electric motor my have failed or a part called a capacitor could be the problem? The capacitor is part of the starting circuit of the electric motor, if this fails the motor will not start therefore the washing machine won't spin or agitate.

Jun 16, 2009 | Kenmore Washing Machines

2 Answers

Kenmore Oasis HE won't drain


I had the exact same problem last night.

Here is what I did and it fixed it with NO PARTS or SERVICE CALL.

First, I took the drain hose and Blew through it with my mouth... I got air bubbles to come up in the wash bason, this told me the drain pump and hoses were not "Clogged"..

Next I took a shop vac and a 5 gallon bucket and used the vac to **** on the drain hose to start a siphon into the bucket...worked like a champ... I had it drained in less than 3 mins....

I Took the back cover off and then the drain pump off and took the 4-5 screws out of the mounting bracket and took the pump cover off.

What i found when I did this was that there was a VERY SMALL FLAT ROCK stuck between the impellor and the pump casing.

WIth a small screw driver I flicked out the rock and the impellor was free again... HOWEVER, When you do this, the impellor will turn half way and stop... half way and stop, half way and stop...etc.........IT WILL NOT SPIN FREELY like a top. When the motor is still attached to the pump, the armiture in the motor still gives reisitance to the impellor...This I PRESUME this to be normal..

I ended up putting it ALL back together except the back cover to test it...I turned it to a wash cycle and let it run for a few mins. Then i hit stop twice to cancel that wash request. Then i started a second wash cycle and the drain pump kicked right on to drain the water left in the basin from the first test wash..... So far she's purring like a kitten..... Fingers Crossed of course...

Apr 18, 2008 | Kenmore 4.5 cu. ft. Oasis Canyon Top Load...

1 Answer

Can't wash -


the motor is buzzing i presume did you take the cabinet off?? Check the motor connector look at the red wire make sure it isnt burned.

Sep 28, 2007 | Kenmore 3.2 cu. ft. Top Load Washer

2 Answers

Does not drain & makes a loud buzzing sound(KENMORE 44042)


this sounds like something has gone into the pump, coins or whatever, the objects need to be removed, also check the hoses, remove the plug to work on any appliance the buzzing is the pump trying to work but unable to go round, start there and see how you go if i have helped rate me please

Sep 12, 2007 | Kenmore 44042 Front Load Washer

8 Answers

Kenmore 70 Series Washer


i have a kenmore 70 series washer model 10020722990
it will fill with water but will not wash. if you put it on spin the water will drain but it will not spin. it sounds like the motor turning. is it a clutch that has broken.

Sep 05, 2006 | Kenmore 22422 Top Load Washer

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