I have a HLDS GWA-4164B HH 16X DVD+/-RW in a Dimension 5150. When I try to burn to a new disk, it ejects the disk and prompts me to insert a new disk. This occurs with any burn application that I try. I'm not sure if it ever has worked. I have upgraded the firmware and checked the drive connections with no luck fixing the issue so far.
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the link below will take you to Dells website , where youc an selecet the DVD drive you have ..
this machine had several options to slecet one of a few drives.. i am not certain which one you have these are the part numbers you can select when making a purchase . These drives range from $20-$50 -- just go to www.google.com and enter the highlighted part numbers to get a resller near you.
is it for a particular disk or all?? assuming for 'all' and with all data cables n jumpers r sitted correctly.... if u r a professional, open it up, with the lens assembly there is a small preset, turn it using a screw driver a little anti-clockwise..clean the lens with clean cotton using isopropyl alcohol.. if not done, replace the lens assembly.. or else, replace the drive with a standby n see.. ..contact ur System Admin/Vendor....
i don't think it's a firmware update. if it's out of warranty, open the device and clean the leans. clean them with something smooth. after that put all together and pray it will work. if not you'll have to buy a new one
Many of these drives don't work unless you have a non-microsoft CD and/or DVD burning software
program. your drive may be configured for Windows XP instead of Vista (or vice versa) and therefore causes
conflicts and won't work (I speak from experience). Many of these drives do not need drivers or software--they just need an appropriate CD/DVD burning program. I recommend
downloading Belarc Advisor, a freeware program which not only tells you
everything in your computer, with model numbers for hardware and all of
your software ids, (with their unique codes), but will also inform you if
you are missing any needed Windows updates. Once you know what burning software you
have, check out updates from the software maufacturer. That might do the trick.