Question about Acer Aspire 5610-4648 Notebook

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MY LAPTOP DOES NOT RECOGNIZE MY DVD/CD DRIVER... CODE 39

HL-DT-ST DVDRAM GSA-T10N ATA DEVICE
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
My cd/dvd drive stopped working. it says that the driver HL-Dt-St DVDRAM GMA-4082N ATA Device is corrupt. I tried to update this online but found nothing.......... Could not find any file for this in my hard disc. right now I can see any drive other than C: in my computer.

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  • Anonymous Feb 06, 2009

    same problem different code 10



  • smokin_crawf Mar 17, 2009

    I have the same problem. It just occured out of nowhere.

  • elizabeth_ni Mar 17, 2009

    out of nowhere my cd.dvd driver just stopped working. i checked it and it says its up to date. but theres and error code 39. what does that mean and how did my driver just stop?

  • Anonymous Mar 27, 2009

    LAPTOP DOES NOT RECOGNIZE MY DVD/CD DRIVER... CODE

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  • Expert
  • 191 Answers

You need to do
1) confirm the dvd driver works ok at other same laptop or find a usb dvd drive adapter to check it works well or not, the dvd driver damage if not
2) check the dvd interface pins (no damage or disconnection) on the motherboard, there is hardware problem that you can not see or heard any lights and driving sounds when the power on

Posted on Feb 06, 2009

  • Frank Zhang
    Frank Zhang Feb 10, 2009

    any help for you please send a feedback thanks

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6 Suggested Answers

hardkiss69
  • 43 Answers

SOURCE: GMA 4082n device driver not working properly code 39

Hi, the error code that you have is a known issue from Microsoft that needs a registry tweaks. Error code means "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39)". You can click on this link for your reference http://support.microsoft.com/kb/929461/en-us

To resolve this problem, remove the affected filter drivers. To do this, follow these steps:1. Click Start, type regedit in the Start Search box, and then click regedit in the Programs list.
If you are prompted for an administrator password or confirmation, type your password, or click Continue.
2. Locate, and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
3. In the right pane, right-click UpperFilters, and then click Delete.
4. Click Yes to confirm the removal of the UpperFilters registry entry.
5. In the right pane, right-click LowerFilters, and then click Delete.
6. Click Yes to confirm the removal of the LowerFilters registry entry.
7. Exit Registry Editor, and then restart the computer.

This will surely help you resolve your issue. Good Luck!!!

Thanks

Posted on Sep 18, 2008

pankaj_dic
  • 1250 Answers

SOURCE: GMA 4082n device driver not working properly code 39

check whether the device is detecting properly on bios or not

Posted on Oct 01, 2008

SOURCE: HL-DT-ST DVDRAM GSA-T20N ATA Device

I got the fix from Microsoft and run the exe to fix the "upper" something and after that it can see the CD/DVD drive. I think it is a Windows bug. Not a hardware failure. (Cost me a trip to local store)

Posted on Nov 03, 2008

ecmorgan69
  • 279 Answers

SOURCE: HL-DT-ST DVDRAM GSA-T20N ATA Device

Try running System Restore to a day just before this failed. It's a software issue according to other forum posts elsewhere.

Posted on Dec 29, 2008

  • 1 Answer

SOURCE: HL-DT-ST DVDRAM GSA-T20N ATA Device

when switching on the lap top a blue screen comes up and is asking for curent password ,which i never put in ,can any one help. acer 5315

Posted on Jan 09, 2009

  • 66 Answers

SOURCE: HL-DT-ST DVDRAM GMA-4082N ATA DRIVER

backup whatever information you have and run the system recovery through the disks you received when you purchased the computer. If you can perform the recovery then you know the hardware is fine and that you were experiencing software corruption.

Posted on Nov 17, 2009

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HL-DT-ST DVDRAM GMA-4082N ATA DRIVER DEVICE Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) My cd/dvd drive stopped working. it says that the...


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http://support.microsoft.com/kb/314060


Try this article...............hope it should work otherwise would suggest something lese as well......All the best....TC

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