Question about HP PSC 2410 All-In-One InkJet Printer

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No paper jams. Paper will not feed. Perfect until now.

I am using same paper. No change in set-up.
How and where are the rollers etc. to clean? What is the best method.

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Hi Sylvia_Salvi! In offline try to load some paper (manuly) - open the cover to see roller, and turn round the roller (around to 180-360 degrees). Turn on the printer and tray to print something. 
I will hope to help you!

Posted on Feb 06, 2009

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Canon Inkjet, Not Printing?


Hi Rosa,
There was a paper jam and you cleared the jam, however you missed out to do one other thing. Cleaning the Rollers.

If the Paper Feed Roller is dirty or paper powder is attached to it, paper may not be fed properly.
In this case, clean the Paper Feed Roller. Cleaning will wear out the Paper Feed Roller, so perform this only when necessary.

You need to prepare: three sheets of A4 or Letter-sized plain paper

1.Make sure that the power is turned on, and remove any paper from the Rear Tray.

2.Open the Paper Output Tray gently, and open the Output Tray Extension.

3.Clean the Paper Feed Roller without paper.

(1) Press the g0081065_tcm14-774017.jpg (Maintenance) button repeatedly until b appears.

g0081066_tcm14-774018.png
(2) Press the Black or Color button.
The Paper Feed Roller will rotate as it is cleaned.

4.Clean the Paper Feed Roller with paper.
(1) Make sure that the Paper Feed Roller has stopped rotating, and load three sheets of A4 or Letter-sized plain paper in the Rear Tray.
(2) Make sure that b appears on the LED, then press the Black or Color button.
The machine starts cleaning. The cleaning will be completed after the paper is ejected.


This should fix the issue
Regards,Suhail

Nov 03, 2011 | Canon PIXMA MP495 InkJet Printer

1 Answer

I've had my brother mfc-7440n for over 2 years and it's been working great until this past week. Now, it has a paper jam every single time I try to print anything, causing me to have to remove the...


85% of paper jams are caused by worn rollers . The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease. If you plan to keep your printer,

Replace the pick-up and feed rollers.


Metal Tab Separation- Pull out your paper tray and examine either end where the paper sits in. If any of the corners are held down by metal tabs, this is your paper feed system. Chances are, you only have one rubber roller or one set of rollers arranged along side of each other. Reach in where the tray goes and feel up. You should feel some rollers. They might be completely round, or they might be shaped like a half moon. Clean whichever part of them you can with the solution, and this should stop your paper jams. It might be necessary to turn them, but don't force them if they don't move freely.

Pickup Roller and Separation Pad-

If your printer uses this paper feed system, you should see a small piece of flat or slightly curved rubber or cork. It would be towards the end of the paper tray, or deep inside the paper loading cavity on top loaders. This 'separation pad' rubs against the paper feed roller, so if you find the pad, you've found the roller. Clean it and your jams should stop.


Three Roller Paper Separation System- Pull your paper tray out, and look for a roller on either end of it. If you find one, clean it. Then look inside the printer where that roller would rest with the paper tray inserted. You'll find another paper roller there. Clean this one also. Finally, look further back or closer to the front of your printer (depending on which way your paper feeds) to find another roller or set of rollers. Clean all of these, and your paper jams will go away

Jul 10, 2011 | Brother MFC-7440N Laser Printer

1 Answer

I removed a jammed sheet of paper through the front opening, Had to pull real hard. Since then, when printing or copying, printer feeds up to 4 extra sheet with each printed page. I suspect some piece of...


Please see this solution from Canon. It is recommended you check your manual for the proper procedure for clearing paper jams. Incorrectly removing jams could damage your printer. Trust the following helps resolve your current issue.

If you do not have a manual it can be downloaded from here:

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx300#BrochuresAndManuals


Issue: More than one sheet of paper feeds while printing


Solution: Clean the paper feed rollers using the MX300 operator panel

sikaku.gif Cleaning the Paper Feed Roller (Roller Cleaning) Clean the paper feed roller if paper is not fed properly. Cleaning the paper feed roller will wear the roller, so perform this only when necessary.

1. Make sure that the machine is turned on, and then remove any paper from the Rear Tray.

2. Clean the paper feed roller.

(1) Press the Menu button repeatedly until MAINTENANCE appears.

(2) Press the l_mark_s.jpg or r_mark_s.jpg button to select ROLLER CLEANING, then press the OK button.

The paper feed roller will rotate as it is cleaned.

3. Repeat step 2 twice.

4. Open the Paper Output Tray.

(1)Put your finger in the rounded indent beside the Paper Output Tray and open it gently.

(2) Open up and set the Output Tray Extension completely by pressing down the hollow on its front side.

5. Make sure that the paper feed roller stops rotating, then load three or more sheets of A4 or Letter-sized plain paper in portrait orientation in the Rear Tray.

Set the Paper Thickness Lever to the left.

6. Repeat step 2 three times.

The paper cleans the paper feed roller as it feeds through the machine.

If the problem is not resolved, wipe the paper feed roller (A) located on the right side inside the Rear Tray with a moistened cotton swab or the like. Rotate the roller (A) manually as you clean it. Do not touch the roller with your fingers; rotate it with the cotton swab.

Dec 25, 2010 | Canon MX300 Office All-In-One Printer

1 Answer

We are having paper feed problems with this two year old printer, including paper jams, black roller marks on the paper, etc. Help!


1. clean the feed rollers
2. check if the feed rollers work
3 check if have a piece of destroyed papper in the road of the paper
4 clean the sensors (all cleans with ajax)
5 the feed rollers you can clean with the WD40

Nov 19, 2010 | Dell 5110cn Laser Printer

1 Answer

Paper will not feed but printer goes through it print cycle


Hi,

Try this, without turning off your printer, unplug the power cable from the unit, after you have done that, on your printer, hold the Ok and cancel button to gether and while you are holding it down, plug the power cord back and keep holding the buttons for about 5 sec.

once the unit turns off, use the power button and turn it on. the unit would print and alignment sheet and this should fix the issue

So you need ten sets of a fifty page document for this mornings meeting. It's 8:30AM and your meeting is at 9:00AM. You begin with your project and the copier jams. You clear the jam but it keeps jamming! It's not pulling in the paper. Sure you can call the repair person, but you need the copies now! There's nothing you can do, or is there?

All office equipment that feeds paper has a component inside that pulls the paper out of the paper tray and into the machine. Most are made out of rubber and just like the tires on your car they wear out. When a roller is worn and dirty they will cause paper jams. The purpose of this article is to show you how you can clean or rejuvenate the rollers long enough for you to complete your job and have your repair person come out and fix it properly.

Alternative solutions

When your machine is jamming, first locate where the paper is jamming. Which paper tray? Is it tray 1 or tray 2? Also which size is jamming? On machines that have more than one paper tray you can switch paper trays and then you can skip cleaning the rollers. Make sure when you change cassettes that the copier registers the correct size. The machine will think it is a different size and it will jam. The sensors are set for a specific timing and it will know the difference in length from letter size and legal size. I also would try using the bypass tray or manual feed tray if so equipped. This will get you up and running quicker than cleaning the rollers.

Determining if the rollers are the problem:

If you need the specific tray to be functional we will get busy with the repair.

First make a single copy in the tray that is jamming. By doing this you are determining where the paper is jamming. If it is jamming in the exit for instance, you have another problem. If it is jamming in the center of the machine, again it is a different problem. But if it jams at the cassette or paper tray area the next step is removing the paper tray. Shine your flashlight into the paper feed area and see if there are any pieces of paper torn off inside or something blocking the paper path. Now that you have ruled out a blocked paper path, you can clean the feed roller(s).

Tools Required:

Flashlight, strong cotton towel (so it will not rip off in the machine), WD-40 or Rubber roller rejuvenator.

Note: Never use alcohol to clean rollers. It dries out the tread and the remaining tread will get ripped off and then it still will not feed. Use WD-40 it works great!

Cleaning the rollers:

Shine your flashlight into the paper feed area and locate the rubber rollers that feed the paper in. Grab your towel and saturate it with cleaning fluid. This can be WD-40 or your favorite roller rejuvenator. Start by cleaning the roller and spinning it all the way around not missing any of the surfaces of the roller. Then go over it again with the dry part of the towel. As I said there are many different types. Some have a set of three rollers. One Pre-feed roller, this pushes the paper into the other rollers. One feed roller and one separation roller. Others have a half moon style. These are harder to clean because they have a clutch system that keeps it at home position when not feeding.

WARNING: If you try and turn these to clean them you will damage the clutch mechanism! There are two ways you can clean these types. First you can actuate the clutch by pushing down on the solenoid or release lever. This sometimes can be hard to get to. You can also start the copy process and shut off the machine exactly when the feed roller engages. This takes some patience and practice but it is better than damaging the clutch. Once you get it where you can clean the roller repeat the procedure above.

Some alternatives to replacing feed rollers:

There is a material called feed roller tape. I have used it when I didn't have the right roller in my car stock. It works with some styles mainly half moon styles. Just peel off the adhesive and wrap it around the worn roller surface. They also have some that stretch over the old rollers. I have never used this but I have been told it will get you up and running. On old copiers or printers that you can no longer get parts for you can apply clear silicon on the feed surface and let it dry twenty four hours. It works but I am inclined to use the real thing. You can also use generic rollers manufactured for almost all equipment. I have mixed feeling about these because I have had to go back and change them again later. For the best repair I use genuine OEM feed rollers. They are still inexpensive and they will last you longer and you will have fewer headaches.

Feed Rollers

There are many types of rollers and feed systems. Here are some common feed rollers with their part numbers. Rollers will normally come in a maintenance kit but they may need to be replaced approximately half way through the maintenance kit cycle.

You can use this link as a help also.

Thanks for using fixya..

Nov 06, 2010 | Lexmark X2470 All-In-One InkJet Printer

3 Answers

Hp laserjet 1320 paper jams constantly. not even one page prints. what could be the problem?


could actually be the paper your using. make sure your using at the very least multipurpose paper or laser paper. check to make sure your settings for paper is also set to regular paper and not cardstock or special paper or anything else

Jul 30, 2009 | HP LaserJet 1320 Printer

1 Answer

Error msg: Paper tray empty or jam, when there is not


Clean The Paper Feed Rollers Using The Unit's Operation Panel Ifthe paper feed roller is dirty, paper is not fed properly because thepaper feed roller slips. Cleaning the paper feed roller could resolvethe paper feeding problem. Please follow the instructions below toclean the Paper Feed Rollers directly from the unit. Caution:Since the cleaning process wears down the paper feed roller, performthis procedure only when necessary and no more than three (3) times.
  1. Ensure that the machine is powered on and remove any paper from the auto sheet feeder or the cassette.

  2. Use the <Feed Switch> button to select the paper source where you do the paper feed roller cleaning. Click for additional information.

  3. Press the <Menu> button.

  4. Use the right / left cursor button to select [Maintenance/settings] press the <OK> button.


    Note: This procedure is skipped if your machine is in Scan mode. Proceed to step 5.


  5. Use the right / left cursor button to select [Maintenance] and the press the <OK> button.

  6. Use the up / down cursor button to select [Roller cleaning] and press the <OK> button.
c170285.jpg
  1. Use the up / down cursor button to select [Yes], then press the <OK> button. (The paper feed roller cleaning starts.)

  2. Tocheck if the rollers are clean, load a sheet of Letter-sized plainpaper in the same paper source you selected in step 2, and press the<Open> button.

  3. Use the up / down cursor button to select [Roller cleaning] and press the <OK> button.
12981ef.jpg
Use the up / down cursor button to select [Yes], then press the <OK> button. (Paper will be fed.)


Note: If paper is not fed properly, repeat steps 4 through 10 above up to three times.

Paper Source
Press the <Feed Switch> button to switch to toggle between the Automatic Sheet Feed (ASF) or Cassette. The light will come on when the <Feed Switch> is set for that paper source.

Cassette

5e7b1b8.jpg


Note: When printing from the computer, if paper does not feed from the source you have selected on the operation panel, check Paper Sourcesetting in the printer driver. If the option is not set to 'Paper FeedSwitch', paper will feed from the source selected in the driver.

Nov 27, 2008 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

On a Canon MP 460 printer, the paper will not feed in straight causing constant paper jams.


If the paper feed roller is dirty, paper is not fed properly because the paper feed roller slips. Cleaning the paper feed roller could resolve the paper feeding problem. Please follow the instructions below to clean the Paper Feed Rollers directly from the unit.Caution: Since the cleaning process wears down the paper feed roller, perform this procedure only when necessary and no more than three (3) times.
  1. Ensure that the printer is powered on and remove any paper from the Auto Sheet Feeder (ASF).

  2. Press the <Menu> button.

    mp460_copymenu.gif

  3. Use the right / left cursor button to select [Maintenance/settings], then press <OK>.

    mp460_maintenancesettings.gif

  4. Use the right / left cursor button to select [Maintenance], then press <OK>.

  5. Perform the paper feed roller cleaning three times.
    1. Use the up / down cursor button to select [Roller cleaning], then press <OK>.

      mp450_rollercleaning.gif
    2. When prompted to start roller cleaning, use the up / down cursor button to select [Yes], then press <OK>. (The paper feed roller cleaning starts.)

  6. Check if the paper feed roller cleaning procedure resolved the issue.
    1. Load a sheet of letter-sized plain paper in the ASF and open the paper output tray.
    2. Use the up / down cursor button to select [Roller cleaning], then press <OK>.

      mp450_rollercleaning.gif
    3. Use the up / down cursor button to select [Yes], then press the OK button. (Paper will be fed.)

  7. If paper is not fed properly, repeat step 6 up to three times.

Oct 21, 2008 | Printers & Copiers

1 Answer

Canon PIXMA MP600 printer - paper feed


Issue: Paper feeds skewed
Solution: Clean The Paper Feed Rollers Using The Operation Panel - MP600

Clean The Paper Feed Rollers Using The Unit's Operation Panel If the paper feed roller is dirty, paper is not fed properly because the paper feed roller slips. Cleaning the paper feed roller could resolve the paper feeding problem. Please follow the instructions below to clean the Paper Feed Rollers directly from the unit. Caution: Since the cleaning process wears down the paper feed roller, perform this procedure only when necessary.
  1. Ensure that the machine is powered on and remove any paper from the auto sheet feeder or the cassette.

  2. Use the <Feed Switch> button to select the paper source where you do the paper feed roller cleaning. Click for here additional information.

  3. Press the <HOME> (A) button.

    mp600_home_scroll.jpg

  4. Use the Easy-Scroll Wheel (B) or press the right / left arrow to select [Settings], then press the <OK> button.

  5. Use the Easy-Scroll Wheel (B) or press the right / left arrow to select [Maintenance], then press <OK>.

  6. Use the Easy-Scroll Wheel (B) or press the up / down arrow to select [Roller cleaning], then press <OK>.

    mp600_rollercleaning.jpg

  7. Use the up / down cursor button to select [Yes], then press the <OK> button. (The paper feed roller cleaning starts.)

  8. To check if the rollers are clean, load a sheet of Letter-sized plain paper in the same paper source you selected in step 2.

  9. Use the Easy-Scroll Wheel (B) or press the up / down arrow to select [Roller cleaning], then press <OK>.

    mp600_rollercleaning.jpg

  10. Use the up / down cursor button to select [Yes], then press the <OK> button. (Paper will be fed.)

    Note: If paper is not fed properly, repeat steps 4 through 10 above up to three times.

Paper Source
Press the <Feed Switch> button to switch to toggle between the Automatic Sheet Feed (ASF) or Cassette. The light will come on when the <Feed Switch> is set for that paper source.
ASF
mp500_asf_led.gif
The above illustration shows a PIXMA MP500

Cassette

mp_500_cassette_feed_switch_led.jpg
The above illustration shows a PIXMA MP500

Note: When printing from the computer, if paper does not feed from the source you have selected on the operation panel, check Paper Source setting in the printer driver. If the option is not set to 'Paper Feed Switch', paper will feed from the source selected in the driver.
Click here to return to step 2

May 31, 2008 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

Won't take paper


Clean The Paper Feed Rollers Using The Unit's Operation Panel If the paper feed roller is dirty, paper is not fed properly because the paper feed roller slips. Cleaning the paper feed roller could resolve the paper feeding problem. Please follow the instructions below to clean the Paper Feed Rollers directly from the unit. Caution: Since the cleaning process wears down the paper feed roller, perform this procedure only when necessary and no more than three (3) times.
  1. Ensure that the machine is powered on and remove any paper from the auto sheet feeder or the cassette.

  2. Use the <Feed Switch> button to select the paper source where you do the paper feed roller cleaning. Click for additional information.

  3. Press the <Menu> button.

  4. Use the right / left cursor button to select [Maintenance/settings] press the <OK> button.


    Note: This procedure is skipped if your machine is in Scan mode. Proceed to step 5.


  5. Use the right / left cursor button to select [Maintenance] and the press the <OK> button.

  6. Use the up / down cursor button to select [Roller cleaning] and press the <OK> button.

    05sj00164_01_en.gif

  7. Use the up / down cursor button to select [Yes], then press the <OK> button. (The paper feed roller cleaning starts.)

  8. To check if the rollers are clean, load a sheet of Letter-sized plain paper in the same paper source you selected in step 2, and press the <Open> button.

  9. Use the up / down cursor button to select [Roller cleaning] and press the <OK> button.

    05sj00164_01_en.gif

  10. Use the up / down cursor button to select [Yes], then press the <OK> button. (Paper will be fed.)


    Note: If paper is not fed properly, repeat steps 4 through 10 above up to three times.

Paper Source
Press the <Feed Switch> button to switch to toggle between the Automatic Sheet Feed (ASF) or Cassette. The light will come on when the <Feed Switch> is set for that paper source.
ASF
mp500_asf_led.gif

Cassette

mp_500_cassette_feed_switch_led.jpg


Note: When printing from the computer, if paper does not feed from the source you have selected on the operation panel, check Paper Source setting in the printer driver. If the option is not set to 'Paper Feed Switch', paper will feed from the source selected in the driver.
Click to return to step 2 above.

Mar 30, 2008 | Canon Pixma MP500 All-In-One InkJet...

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