Question about Brother MFC 6800 All-In-One Laser Printer

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Cannot receive fax

I cannot receive faxes.Can you possibly send a fax so I can see if it goes through.I printed out a report and it says poor line condition/ out of memory

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Call your fax machine from a regular phone and listen for fax tones.

Do you have a DIGITAL phone service?

Posted on Feb 06, 2009

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Can't send fax. Getting transmission verification report stating NG: poor line condition/ out of memory. HELP!!


There are two possible reasons why your printer display the error message.

1. Poor Line Condition
- electrical interference on the line -Make sure electrical or electronic appliances do not interfere with the printer's phone line
- poor line connection - If you have a phone try connecting it directly to line outlet. Listen to the dial tone, if you hear noisy and static, then you will need to call your local telephone company cause there is a problem in your phone line. If dial tone is clear and stable then try checking the telephone line cord that you use to connect your printer from the line outlet, replace if broken.
- alarm system or another device on same line, these interferes with transmission / reception of the fax machine. Try connecting the printer all alone and then try sending a fax.

2. Memory Full
- There is no space to store incoming fax messages. Delete all stored fax messages.

Apr 09, 2011 | Brother MFC 6490CW InkJet Printer

1 Answer

When I try to fax a document, I keep on receiving error report


It is problem Phone line cable,change it.if you are not fix problem, so you configure your fax machine by Expert technician.

Dec 02, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Our MFC 7840 printer when faxing keeps saying


Depending on your location the line coulod well be poor quality for a sensitive fax. Any spurious sounds on a fax line will cause it to fault.
May I suggest you try the fax on the mainline first before assuming the unit is at fault.

Length of line from point a to b can also reduce the efficiency of signal. It may sound ok to the ear, but resistance may be the factor in reducing the level of the tone that the fax requires to hear and then activate send or receive.It reports poor line condition and even poor memory because it keeps loading to send.

If it does it on the mainline as well then I would be considering a technical call for help. There may be a fault in the unit.

please rwte my help++++Thanks for using FIXYA

Nov 24, 2009 | Brother MFC 7840W Printer

3 Answers

Sharp FO-4700 Fax Not Received Even Though OK Fax Confirm Given


It's gone forever, once your machine received a EOT (end of transmission signal), your fax machine thinks it was received OK and clears it from memory.

Oct 28, 2009 | Sharp FO 5700 Plain Paper Laser Fax

6 Answers

Using MagicJack for faxing; however, Brother MFC 290C is stating poor line condition - why? Also say's low ink Magenta - would that create this problem?


I had the same problem trying to send out faxes out using my Brother MFC 7340. I use a magic jack phone line. Page 106 of the user manual says if sending via VOIP phone line, you should press menu, then 2, 0, 1 to select "Basic (for VOIP) mode. Then press ok. Then press stop/exit. This cuts the modem speed down to 9600 bps and turns ECM off. Then retry to send the fax. I did that and can now send and receive faxes.

Jun 06, 2009 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Wish to print outgoing fax log date/time/number


Hi,

I don't think there's a log you can print but you can do the following. Not quite what you want, but better than nothing...

You need to set the fax confirmation option to log faxes before you send anything. The default option is off, so you won't be able to get a fax log for anything you've already sent unfortunately.

1. Press Setup
2. Press 2 then press 1. This displays the Print Report menu
3. Select Fax Confirmation
4. Press c00424037.gif to highlight one of the following, then press OK

Off Does not print a fax confirmation report when you send and receive faxes successfully. This is the default setting.
On Fax Send Prints a fax confirmation report for every fax you send.
On Fax Receive Prints a fax confirmation report for every fax you receive.
Send & Receive Prints a fax confirmation report for every fax you send and receive.

May 06, 2009 | HP Officejet 5610 All-In-One InkJet...

5 Answers

Cannot Send or Receive Faxes


here you might find an answer:

http://welcome.solutions.brother.com/bsc/public/us/us/en/faq/faq_top.htm?reg=us&c=us&lang=en&prod=mfc240c_all

Mar 29, 2008 | Brother Multi-Function Center MFC-240C...

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