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Hp printer won't copy

The printer won't make a copy of a page on the glass. This message is constantly displayed: "Press Enter to align cartridges" When we align the cartridges, the printer prints a page and then the message returns. Turning the printer off, disconnecting it from the computer, or pressing Cancel does not change anything. I put copy on the glass, then press start for black copy.
Printer starts up, and I can see cartridge going over paper,
but when it comes out, there is nothing on copy!

I am having this problem with an HP 8180. Doesn't matter if I push copy or printing a file. Won't print color or B&W. Ink levels are fine. and cartridge is acting as though it is printing, but nothing on paper.

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The ink inside of the cartridges is gelled.

Posted on Feb 06, 2009

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My printer window on the HP PSC 2175 continues to read: 'Press Enter to align cartridges' I have done this 5 or 6 times and the message will not go away. How do I fix this problem so it will print?


Perform the following steps to align the ink cartridges:
  1. Disconnect the power cord from the unit, wait five seconds, and then plug it back in. This will reinitialize the unit.
  2. Print another alignment test page. If the Press Enter to align message is not currently on the front panel display, complete the following steps to print an alignment page:
    1. Press Setup or Menu on the front panel (depending on the model).
    2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press Enter or OK (depending on the model).
    3. Press the right arrow button (>) until Align Print Cartridges is displayed, and then press Enter or OK (depending on the model).
  3. To determine if the automatic alignment is functioning correctly, look into the output tray as the alignment page is printing; a blue light should be visible periodically on the page as the cartridges move back and forth. If this light is not visible, the product will not be able to align the cartridges and will require service. Service the product.
  4. If the blue light is visible and the alignment pages are printing correctly, but the alignment pages still fails, there still may be a hardware problem with the unit.
    • If there are no other printing problems and you wish to continue, use the information in the Bypassing the ink cartridge alignment section below to bypass the alignment. The information from last successful alignment will be used.
    • If the message keeps reappearing or other print quality problems occur, service the product.
Models with a semi-automatic print cartridge alignment Some HP products have a semi-automatic alignment process. These models do not have an additional sensor and will print two pages for the alignment process instead of one. The alignment page must be placed on the scanner glass or into the automatic document feeder (HP Officejet V series) and scanned.
  1. Disconnect the power cord, wait five seconds, and then plug it in. This reinitializes the product and forces the scanner to calibrate again.
  2. Examine the scanner glass and white scan backing. Clean the scanner glass and scan backing if they are not clean. To clean the scanner glass and scan backing, use a soft cloth towel slightly dampened with clean water.
  3. With the product turned on, open the scanner cover and check the bulb assembly. If the scanner bulb is not lit, the product must be serviced.
  4. Verify that the alignment page is placed correctly on the scanner glass or in the ADF (if the product has one). Place the printed side down.
  5. 5. Make a copy of the alignment page. The unit will make a copy even if the alignment message is displayed. Compare the copy to the original. If vertical lines appear in the copy, check to see if the scanner assembly requires cleaning. If cleaning the scanner assembly does not correct the problem, service the product.
  6. 6. Use the information in the Bypassing the ink cartridge alignment section below to bypass the alignment. Operate the HP All-in-One to determine if there are other problems. The unit should be serviced if other error messages or problems occur or if alignment problems occur every time the ink cartridges are changed.
To bypass the ink cartridge alignment: Press and hold the Setup button, and then press Options (or Copy Options ).

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Jan 26, 2011 | HP PSC 2175 All-In-One InkJet Printer

1 Answer

Print function


Hi,

The printer prints alignment page; after enter button.
Place the printed page in scanned glass properly.
Press the scan button and wait untill the ON light stops blinking.
Now alignment is completed.

Regards,
Riztech

Mar 02, 2010 | HP PSC 950 All-In-One InkJet Printer

2 Answers

Error message after replacing the black cartridge


You must replace both ink carts to get an alignment.

Dec 29, 2008 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

My printer wont print it keeps saying press enter to alein cartridge


I just noticed in the link to your forum item that additional text appears that does not appear in the item itself. It looks like you are getting a message telling you to press Enter to align your print carriage. This is a common step after you replace an ink cartridge. According to HP.com, here's what you are supposed to do:

"A message will appear in the front panel display requesting that the ink cartridges be aligned. Press Enter to start the cartridge alignment. Two pages will print. Following the instructions printed on the second page, place the first page on the scanner glass in the lower-right corner and then press Enter to finish aligning the cartridges. Remove the page from the scanner glass when complete".

The link to those instructions is as follows:

Replace the Print Cartridge

Just follow the instructions I posted above in italics and you should be good to go. Good luck.

Oct 12, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

HP 6110xi cartridge align under Vista Home Premium


it is necessary to place the allign page in the scanner and then press the enter button and the scanner will read the allign ment page as it will take 2 minutes and then it will display the message allignment complete message then it will become normal as it was .so after u get the allignment page place it in the scanner unit of the printer and then press enter.

Oct 01, 2008 | HP OfficeJet 6110 All-In-One InkJet...

2 Answers

Printer cartridge alignment


You can also bypass the alignment. When the message for alignment displays on the display => Press Setup and Options (or Copy Options ) simaltanious.The last known alignment is used when the alignment is bypassed.

Sep 04, 2008 | HP PSC 2175 All-In-One InkJet Printer

3 Answers

Hp printer won't copy


1. turn off / on the printer
2. press setup hold down and press options
3. press start color copy

worked for me on psc 2175
Sue

Jan 17, 2008 | HP PSC 2175 All-In-One InkJet Printer

1 Answer

Printer


This issue occurs if the alignment page is not perfectly or with good colors. Replace the low ink cartridge. If the ink levels are good do the following steps to clean cartridges :

1. Turn the unit on and open the lid or top cover.
2. Remove the cartridges.
3. Using a clean, dry lint-free cloth (a coffee filter works well),
wipe the cartridge contacts, from the top to the bottom. The contact
area of the cartridge should be rubbed briskly to remove the waxy
lubricant material from the gold contacts.
4. The contacts inside the printer may also require cleaning. Using a
clean, dry, lint-free cloth, 5. gently wipe the contacts, from the
top to the bottom.
5. Re-insert the cartridges and close the printer's top cover.

Steps to manually align cartridges
----------------------------------------------------------------------
1. Press Setup until Maintenance appears, and then press Enter.
2. Press until Align Cartridge appears, and then press Enter. Two pages are printed, one with instructions and one with patterns.
3. Follow the instructions on the instruction page, then place the page with patterns on the glass and press Enter. The cartridges are aligned correctly.

If the issue persists do the below to by pass alignment :
-----------------------------------------------------
Press Setup and Options (or Copy Options) simultaneously when align message is prompted on the All-in-One.

Thanks

Dec 22, 2007 | HP PSC 2110 Color Printer

5 Answers

HP OfficeJet K60 Printer


you can bypass when asked and use last good settings by..Press and hold the Enter button, and then press Menu

 

This problem is caused by incorrect alignment page print out caused by faulty cartridges, ideal fix is replacement of all ink carts

 

HP have a webpage dedicated to this...h10025.www1.hp.com

Also get on your gloves get out your vac and suck on the carts till a little ink comes out, make sure colour cart releases all 3 colours then reinstall, can get messy.

Oct 19, 2007 | Office Equipment & Supplies

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