Question about Garmin BlueChart Atlantic Single Region Unlock Certificate Maps Software
I purchased the North America NT 2009 update for my nuvi 350 and opted for the download version instead of the disc. Garmin emailed me the Product Key code with my order confirmation. I have downloaded the map software, plugins, etc. using my Mac computer. I followed the instructions and got the "Congratulations! You successfully installed the new map data onto your computer and Garmin GPS" message. But when I turn my device on I get the "Maps are not unlocked" message.
I have tried reinstalling the software but get the same results. When I get to the Unlock Maps page and enter the Product Key that was emailed to me I then get an "Invalid Product Key" message. I copied and pasted this code directly from the email so I know that it is correct.
Also, if I enter my serial number and select Retrieve Unlocks then I get the message "Successfully retrieved unlock(s) for device." But it doesn't fill in the code for me. Then when I enter the code I was given I'm right back to the "Invalid Product Key" message.
I emailed both Garmin support and sales a few days ago and have not got a response.
If there isn't a simple fix then is it possible to restore the original maps that came pre-loaded on the nuvi when I bought it? Please help! I have a big trip coming up soon and I need this device back in working order asap.
Thank you for any advice... W
Did you get this figured out?
Posted on Mar 24, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 24, 2011 | Garmin nuvi 200W GPS Receiver
Aug 30, 2008 | Garmin GPS
Apr 16, 2011 | Garmin Nuvi 370
Mar 13, 2011 | Garmin nuvi 255W GPS Receiver
Nov 22, 2010 | Garmin nuvi 255W GPS Receiver
May 11, 2010 | Garmin StreetPilot 2620 GPS Receiver
Oct 03, 2009 | Garmin nuvi 200W GPS Receiver
Aug 01, 2009 | Garmin nuvi 765T GPS Receiver
Mar 17, 2009 | Garmin nuvi 350 GPS Receiver
Aug 19, 2012 | Garmin BlueChart Atlantic Single Region...
3,877 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: