Question about NEC Electra Professional ETW-16DC-2

1 Answer

Caller ID for NEC Electra Professional Level I Phone System

Is there a way to update the NEC Electra to provide caller ID to seven phones with displays? Thanks

Posted by on

  • 4ahobbs Feb 06, 2009

    Are you sure that is true for the NEC Electra Professional Level I Phone? I have not been able to find any mention on the Internet of a caller id card for the Level I phone. I see references for the Level II phone. We've had this system since 2000, just when caller id was being introduced. Thanks.

  • 4ahobbs Feb 06, 2009

    I am sorry, I keep referring to the NEC Electra Professional Level I as a phone, I mean, of course, the KSU. Does the KSU have the capability to accept a card which provides caller id for the system of phones? The phones are D term Series E phones, and they have a three line display.

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • NEC Master
  • 19,396 Answers

Caller id info should be displayed by default on this phone.

Posted on Feb 06, 2009

  • Ginko
    Ginko Feb 06, 2009

    This phone should already return caller ID , it has Built In Remote Administration, caller id and SMDR ports.

  • Ginko
    Ginko Feb 06, 2009

    If you need to manage multiple phones caller ID however you may need an expansion card like the ones here: NEC Elite IPK & Electra Elite Expansion Cards

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

NEC Electra Elite IPK B64-U20 KSU


I have a PRI and am asking the same question. I do know that you do have to go into programming to set this up. You also have to have a COIB card installed for this to work for standard Direct Inward Dial lines.

Apr 18, 2013 | NEC Electra Professional ETW-16DC-2

1 Answer

WE HAVE NEC PHONE SYSTEM AT WORK. MY PHONE DOES NOT SHOW CALLER ID. HOW DO I ACTIVATE THAT FEATURE?


You cannot unless you subscribe to Caller ID from your loca ltelephone company. That is a feature that you .have to pay for

Feb 24, 2011 | NEC Electra Professional ETW-16DC-2

1 Answer

Does anyone know how to turn on the caller ID feature?? I have a Elite DTU-8D-2 system in our office. Does this have to be turn on, on each individual phone?


you need to subscribe to Caller Id from the phone company! If you already have it, it should work, otherwise I would check with your NEC contractor.

Feb 09, 2010 | NEC Electra Elite 32D-1 Corded Phone

1 Answer

Caller id now shows number instead of name (new provider)


This is something you could be walked through with tech support. They would need to know what type of system and what cards are in it, in order to program it. ldtsnj.com

Apr 22, 2009 | NEC Electra Elite 32D-1 Corded Phone

1 Answer

Would you be able to help me to program the directory button on our NEC Elite phone system so we could scroll back through caller ID for the last 50 calls?


You can pull the card out hot. The KMM chip is IC6 toward the connector at the back of the card. The other requirement, if you have the KMM chip, is that Caller ID be enabled for your MIFM card. It is done through system programming. You can turn it on by these key sequences. Follow this EXACTLY from a display phone (start idle): <Feature>, #0*8974, press <Line 7> button, press <Line 3> button, press *, 4,01, <Transfer><Speaker>. Test again. One other item, MIFM firmware 5.0 is required for 50 call storage. If firmware level is lower, you will only get 10 call storage. If all the above fails, you will need to call a certified NEC technician to check it out.

Dec 31, 2008 | NEC Electra Elite DTU 16D-2 Corded Phone

1 Answer

Can't find caller id function on NEC ETW-16DC-1 BUSINESS PHONES SYSTEM


You have to make sure the phone system you have has CID cards in it. What kind of card is in the Electra phone system.

Sep 08, 2008 | NEC ETW 16DC-1 Corded Phone

1 Answer

Caller ID


On this system since it is an older NEC you will need to purchase some special boards that go into the system and then this would have to be programmed. This is not a task for the untrained.

Sep 04, 2008 | NEC Electra Professional ETW-16DC-2

1 Answer

Caller id recall


To redisplay the Caller Id Number, press the Line button again.Caller ID Scrolling is possible if you have a MIF-F(C)-10 card in the system and you have a Scroll key programmed on the phone. If you need further assistance, let me know.

Aug 27, 2008 | NEC Electra Professional ETW-16DC-2

1 Answer

Electra professional nec


I am making the assumption that only line 1 has caller-ID. Both of my suggestions require services on the phone lines themselves, and not thru the phone system.
  1. Line 1 needs features on the line to allow three-way calling. Then you would hit the Recall key after answering to send a Flash to the Central Office to dial the 2nd number. This takes the transfer away from the phone system and puts it on the CO. This requires more time and effort on the staff answering phones, and if a calls comes in while this is in progress, it's going to roll over to another number in the hunt sequence anyway.
  2. Get Caller-ID on all lines.

Jan 11, 2008 | NEC Electra Professional ETW-16DC-2

Not finding what you are looking for?
NEC Electra Professional ETW-16DC-2 Logo

Related Topics:

125 people viewed this question

Ask a Question

Usually answered in minutes!

Top NEC Phones Experts

kakima

Level 3 Expert

96627 Answers

SC Spike

Level 1 Expert

90 Answers

Laxman Bisht
Laxman Bisht

Level 3 Expert

656 Answers

Are you a NEC Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...