Question about SanDisk Sansa Clip MP3 Player
I pluged in my sansa clip into the usb port and the icon came up but it only gave three options
Transfer files using windows media player
manage mp3 with rapsodity
The MP3 is indeed found in windows media player but when ever i try to transfer a MP3 it does it but then it won't show up on the mp3 when i unplug it.
So i just want to be able to find it in my computer but it will not show up in my computer no matter what I do. and ive gone to device manager and found it and everything and i still can't transfer files,
and ive used every usb port on my comp
This is and excerpt from "EphMusicFan" on the Real player forum. Original link is also below.
" The following steps finally fixed everything for me. While it may seem long, it only takes about 15 minutes and should fix everything.
If you run windows XP don't have Windows Media Player 11 installed, download and install it here,
Run Windows Update, and install all high priority and optional updates related to Windows Media Player or device synchronization.
On XP, the updates include:
Update for Windows Media Format 11 SDK for Windows XP (KB929399)
Security Update for Windows Media Player 11 for Windows XP (KB936782)
Update for Windows Media Player 11 for Windows XP (KB939683)
Security Update for Windows XP with Windows Media Format Runtime 9.5 and 11 (KB941569)
From 'My Account' menu select de-authorize computer
To delete the mcs.rma file:
1. Close RealPlayer/Rhapsody
2. Click the Windows Start button. Then click Run.
3. Type %windir%\system32\ and click OK.
4. Find the mcs.rma file.
5. Right-click mcs.rma and select Delete.
6. Close the window.
To delete the basi3260.dll file:
1. Open the My Computer icon on your desktop.
2. Open the C: drive (usually Local Disk (C:\)).
3. Open the Program Files folder.
4. Open the Common Files folder.
5. Open the Real folder.
6. Open the Plugins folder.
7. Find the basi3260.dll file.
8. Right-click basi3260.dll and select Delete.
9. Close the window.
10. Restart your computer.
on sansa Clip itself, disconnected from computer, go to settings, then choose format
Make sure Rhapsody, Windows Media Player, and all other media programs are closed
http://forums.sandisk.com/sansa/board/message?board.id=clip&thread.id=2946 (make sure you get 'Americas' firmware version)
unzip firmware file
connect to computer
drag firmware file onto sansa Clip icon in Windows explorer
wait to finish all copying (Sansa Clip screen will say connected, not writing or reading)
firmware updates on device, then it shuts off automatically
turn it back on
reformat from device (settings menu, format)
put in msc (under USB mode on settings menu)
open sansa Clip E:/ in Windows explorer, delete all files (should be 6-8 folders and files in top level directory of Clip)
reformat from windows explorer (right click, format, (FAT file system, NOT FAT32))
put in mtp (under USB mode on settings menu)
It will run through quick setup again, due to files deleted before.
'Reathorize Computer' (under 'My Account' menu)
"Update Track Licenses' (same menu)
connect to computer
wait for Rhapsody to fully load clip (may take 30 seconds)
reformat from rhapsody (right click on sansa clip icon in rhapsody, select reformat)
hold down control and shift buttons at same time, right click on sansa clip icon in Rhapsody, select 'reset secure clock'
right click on sansa clip icon in rhapsody, select authorize device
wait while sansa clip updates (wait for screen of device to say 'connected' for a while, rather than writing or reading)
wait a while updates finish
verify acount, and dates on device, under setting menu, account
should say renewed (with today's date) expires a date 30 days later.
download one new track from rhapsody you never have downloaded before
transfer that one track to clip
wait for all updates to finish
verify account, dates on device, check that the track plays properly"
Hope that helps.
Posted on Feb 06, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Nov 19, 2011 | SanDisk Sansa E280 MP3 Player
Jan 29, 2010 | SanDisk Sansa Clip MP3 Player
Oct 07, 2009 | SanDisk Sansa c200 MP3 Player
Jan 27, 2009 | SanDisk Sansa c150 MP3 Player
Nov 04, 2008 | SanDisk Sansa Clip MP3 Player
Jul 11, 2008 | SanDisk Sansa Clip MP3 Player
Jan 28, 2008 | SanDisk Sansa e200 MP3 Player
Dec 25, 2007 | SanDisk Sansa Clip MP3 Player
Sep 09, 2006 | SanDisk Sansa m240 MP3 Player
May 18, 2016 | SanDisk Sansa Clip MP3 Player
Jul 18, 2015 | SanDisk Sansa Clip MP3 Player
468 people viewed this question
Usually answered in minutes!