Question about Brother HL 5250DN Laser Printer

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My broher 5250DN keeps showing toner needed, but i've replaced it

Prinetr worked fine until it was time to replace the toner again (i've done it many times, so I know how to pull out the tabs etc). Sfter I tried replacing it with brand-new, brother, factory made toners, it still won't print. Rather, the toner light stays lit, as if the toner is out or missing. any sugges's?

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  • Thomas F. Schneider May 11, 2010

    What ever switch or item that causes the printer to know that the toner is out is not goihg back into the full/filled position.

  • Jeremy Reddick
    Jeremy Reddick May 11, 2010

    Possible that there is any dry ink inside the system?

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I just had the same problem. We have several of these in our office, but switching toner cartridges made no difference. Then I saw this site: http://www.oasis-imaging.com/images/pdf/cart_inst/TN580.pdf

I did steps 14-16, which takes 5-10 minutes. I put the toner back in the printer, turned it on, and it works perfectly now. Give that a try!

Posted on Apr 24, 2009

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I have a brother 5250dn printer that's on strike right now. At first it wouldn't print indicating a drum problem. We addressed that issue by resetting the drum counter (took out the toner/drum and held...


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Try this....
1: Turn off power and remove toner/drum
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It's done via the printers internal menu system:
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1: Turn off power and remove toner/drum
2: Tape the little spring loaded lever just inside the printer on the upper left hand side in the *DOWN* position! Do not replace drum yet and...
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After hours of working on one of the printers, virtually taking the entire thing apart and replacing fusers, toners and drums, I accidently stumbled onto this sequence. When I tried it on the other 2 printers, Voila! Took like 1 minute each. It must cause some kind of reset of the toner detection switch.

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if the Drum LED is still lit after replacing the drum unit, the Drum counter may not be reset.
Reset the Drum counter as follows:

  1. Open the front cover.
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  3. Press the control panel button until all lights are lit, then release it.
    The Drum counter is now reset.

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