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Bernina 830 stuck

My 1981 Bernina 830 was serviced, then stored for a year. Today I found it is stuck. The motor works but the needle doesn't move. It filled a bobbin just fine. Suggestions?

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You probably have a crack in the cam gear.

Posted on Jul 25, 2009

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Okay, my first take—because it fills bobbins "just fine"—is that the needle bar may be loose. You didn't specify what the service was for: was it just a clean and lube, or did you have a problem? Even with just a clean and lube, the needle-bar height may have needed adjusting, and the tech may not have tightened it securely. Does the needle bar move at all? even just a quick **** or two? If it acts like it is trying to move, but doesn't, that is probably the problem. 
Now, here's the bad news (always seems to be some of that with these kinds of things, eh?): That needle-bar height is critical, and it's not something I can just tell you how to do here. The second bit of bad news is that the problem wasn't discovered for a year, so any service warranty is long expired, by now (unless the owner or manager of the store is your bosom bud, or, you are one of his/her best customers).
The good news is, if the shop is reputable, you could return it to them, explain what happened, and ask how much they would charge just to adjust and secure that needle bar (although the machine could probably use some more oil, by now—because it has just been sitting, which is harder on them than if you use them regularly). If they are like the shop I worked for, they will be glad to give you a slightly discounted rate to preserve their reputation, and hopefully, your business relationship with them. They may even throw some oil on it for the same price. 
One more bit of good news, the Bernina 830 is one fine sewing machine. It is worth fixing, if any machine is. 
Hope this is helpful, and happy sewing!
Ken  

Posted on Feb 06, 2009

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