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Re: Hardware Error message
Loose the 3 screws that hold the purge unit (beware of the ink) then remove the black plastic cover that is under the purge unit.
Check the white gear that transmit move to the wiper system and moves up and down the absorvers,some times the gear is loosing his position and you have to put it back also there is a spring that helps the gear to remain steady.
Check the normall move of the purge unit by moving the big white gear on the right of the purge unit.
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Please remove off your printer and uninstall the printer. Later reinstall the printer software and then connect the printer. Your harware- printer- will now be detected and installed into the PC. Now check and make a test print, the printer must work right now . If it is still showing an error of the Ink , use the maintenance key for ink chane before you remove the cartridge. Change and check . Good day
The only things that can cause a scanner error on this unit is a complete scanner harware failure or the scanner lock. With the unit on lock the transport lock and unlock it a few times quite forcibly. Then leave it in the unlocked position and power off and on again. If the light returns then at his point I think a new printer will be needed.
Hi Kat. Can feel your frustration. Sorry.
The OS (Windows etc.) opens the UI file but I could not find out who provides it. It is a DEVELOPER file. It is a little over my head but I f you have the VISTA install disk. Save all of your important files, then have Windows reinstall itself. It wil tell you that "their is already a version of Windows installed , do you want to fix it" Say yes. Aftwer that I would again download the files and software I pointed you too and reinstall it. If it still doesn't work . I woudl take the printer back where I had purchsed it from and demand my money back as irt is not a compatable product as you were led it to be.
Shut down the printer, check whether the printer has peripheral devices such as a stabilizing power supply, and disconnect them.After five minutes, restart the printer to see whether the fault corrects itself. If the fault persists, the heating component may be faulty and the printer will need to be repaired.