Question about RIM BlackBerry Pearl 8100

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Blackberry pearl 8120 not holding charge and thinking mechanism

My blackberry pearl 8120 does not hold a charge and the hour glass ''thinking'' mechanism keeps popping up - like it is automatically thinking.

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  • danamerz0909 Feb 05, 2009

    Phone company is AT&T. It is my personal phone. It is completely dead now so I'll need ot get home and charge it to attempt a fax. Appreciate any help....

  • Terrence Hyden May 11, 2010

    VERY IMPORTANT!!!
    Is this your personal phone or is this a company phone???
    if it is a company phone and you use it for work email you need to call your company tech support

    if its personal i can help you update your BB desktop and device software that fixes most issues

    Also what phone company are you using?

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BEFORE ANYTHING !!!! use the desktop software to backup your data on the BB (if you can) and save the file to the desktop. next go to https://www.blackberry.com/Downloads/entry.do?code=577BCC914F9E55D5E4E4F82F9F00E7D4 you need to download (use pull down menu) blackberry desktop software 4.6 and the blackberry pearl 8120 smartphone. install the desktop software first then the device software.. this can take maybe an hour (not including the download time)

Posted on Feb 05, 2009

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Although BlackBerry is a fairly reputable company, the complaints that you describe above are quite common, and most without fixes.
If you want a BlackBerry, consider the 8220 BlackBerry Flip. Better predictive text engine and none of the complaints you mentioned above. I think those are available well within your price range if you're willing to do a new two year agreement.

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Hi,

Ok two seperate issues:

1) Your Device battery is dying or you are using Voice calls too much,

2) If this is a work device then ask your IT administrator to activate you on a 'Blackberry Enterprise server', You will need an account. If this is not a work device and you are using it as end user then you don't need to be on "Blackberry Enterprise server".

Check that your Network signal is strong and you have "GPRS" or "3G" showing at the top right hand corner?

I Hope this helps, please do rate my solution,

Thanks.

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3. Go into Advanced Options
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You should now have the Service Books for your current Service Provider.

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