My problem is that after I log into my account on my laptop, the desktop does not appear. The screen is black the only thing that shows up is my mouse. So I know that it is not a problem with the screen or such. However I am curious to know any expinations or solutions. Thank you.
hi,
When the hp logo comes keep taping F8 button.the advance options will come then select safe mode and start in safe mode by loging in in administrator.
If you made any changes recently restore the system to aback date by progarames>accessories>system tools>system restore and by selecting a date given in bold nearto the date when issue arrived.
The issue should be resolved.
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