My problem is that after I log into my account on my laptop, the desktop does not appear. The screen is black the only thing that shows up is my mouse. So I know that it is not a problem with the screen or such. However I am curious to know any expinations or solutions. Thank you.
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Re: HP G7000 Desktop failure?
When the hp logo comes keep taping F8 button.the advance options will come then select safe mode and start in safe mode by loging in in administrator.
If you made any changes recently restore the system to aback date by progarames>accessories>system tools>system restore and by selecting a date given in bold nearto the date when issue arrived.
The issue should be resolved.
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I assume you cannot log into your user account in Windows. This is how to create a new user account to log in and to move your user files from the old account to the new one. Start the computer and keep pressing F8 until startup menu appears. Use arrow keys to select "safe mode". When windows appears, log on as Administrator. Use Control Panel, Users and create a new user. Select Computer administrator type. Restart the computer and log on to the new user account. Then you will have to move all your data files: Open Windows Explorer, navigate to C:\Documents and settings\[your old user account] Select folders Desktop, Favorites and My Documents (this may appear as [User]'s documents) and copy or cut them. Go to c:\Documents and settings\[your new user account] and paste them here. You will lose only the desktop picture and some windows settings. After that you may delete the old user account from Control panel/Users
Hardware failure in either the video chip or the lcd panel itself. To check which connect the laptop to an external monitor and see what appears: if the lines are still there then it's the chip - unreplaceable, the entire laptop is good for the skip; if the image is crystal clear then the panel must be replaced. If the laptop is still in warranty send it to them.
The issue appears to be cosmetic if the system boots to WIndows and there are no display issues using the system. Some systems I've seen have a bit of video distortion between the BIOS splash screen and the desktop. A couple things may change that. Update the system BIOS and the video driver to the most current available
It seems that someone changed the desktop background color. point the mouse somewhere in the middle of the desktop, (away from any icons) and right click the mouse, a menu will appear with several options. The bottom one says properties. Click that. Once done another (more advanced) menu will appear with several tabs at the top. Click on the second to last tab, labled, "Appearance". Once in this tab. Toward the bottom right side of this screen you will see 2 buttons one atop another labled, "Effects", (on top), and, "Advanced", (below). Click the advanced button. A new window will pop up with the first option being desktop in a drop-down menu. To it's immediate right you will see "color 1" with a drop-down menu directly below it. That is where you will select the new background, (desktop) color. Once you have selected the new color, click OK, then apply on the remaining screen, then OK once the color is set.