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Most shredders will have a shred and a reverse setting. Is it running in reverse? Has the bin been emptied? With the power off, you can remove the bin and manually pull excess shredded paper jammed in the cutting heads -watch out, sharp metal . Once cleared run single sheets for the first minute to help clear rollers.
Most models: 1) unplug, 2) put something down to collect paper bits, 3) lift up the shredder top unit off the bin, 4) empty the bin, 5) try and pull out any paper from the shredder top using tweezers - first remove paper that has not fed through by pulling it back out.
Often if the bin is overfull the shredder gets clogged and won't work or beeps. When unplugged, you have to carefully remove all the bits of paper from the teeth to unjam the two rows of teeth. Remedy is to frequently empty the bin.
Sometimes the sensor gets blocked by pieces of shredded paper. Unplug the unit and remove it from the paper bin. Turn it upside down and see if there are any "stray" pieces of shredded paper hanging on the unit. Remove the stray and replace the unit onto the bin making sure it is properly seated. If that is not the problem, try "tamping" the shredded paper into the bin and by doing so, giving the machine more room for the shredded paper. If neither of these help, refer to your owner's manual to see what recourse you may have.
A paper jogger is a machine that has a bunch of little motors inside it that spin really fast causing the bin where the paper is to vibrate. The vibrations combined with the force of gravity causes the pages to line up in the squared off corner of the bin. When the paper squares off it make a nice clean stack like when you first open a package of printer paper.
I just had this problem with my shredder. I think the problem started with a bin that was full. Running the shredder in reverse resulted in shredded paper being pulled up into the slot used to feed paper into the shredder. Some of this shredded paper was blocking the little plastic tab that activates the switch when paper is inserted, so the shredder would no longer start when paper was inserted. I emptied the bin and removed the shredded paper from the feed slot, being careful not to break the plastic "sensor" while removing the paper from under it. The shredder works fine now.
just had this problem with my shredder. I think the problem started
with a bin that was full. Running the shredder in reverse resulted in
shredded paper being pulled up into the slot used to feed paper into the
shredder. Some of this shredded paper was blocking the little plastic
tab that activates the switch when paper is inserted, so the shredder
would no longer start when paper was inserted. I emptied the bin and
removed the shredded paper from the feed slot, being careful not to
break the plastic "sensor" while removing the paper from under it. The
shredder works fine now.
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Also open the back cover of the printer if this model has one.
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
see alternative if the problem is still not solved.
alternative : Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.
There are rollers that cling on to the paper and move it through
the machine. When the rollers are worn down they do not grip the paper. For a
short fix you can get something rough like sandpaper, brillo pad, etc, and
gently scratch the rollers to give them some traction. This will temporarily
solve your problem until you can get the rollers replaced.
As per this excerpt from the Oki B4350 User manual:
"FACE UP AND FACE DOWN PRINTING For face down printing, make sure the rear paper exit tray is closed (the paper exits from the top of the printer). The paper exit bin on the top of the printer stacks printed pages face down, capacity 150 sheets of 20 lb. paper. Pages printed in reading order (page 1 first) will be sorted in reading order (last page on top, facing down).
For face up printing, make sure the face up rear paper exit tray is open and the paper guide is extended if required. In this condition, paper will exit via this path, regardless of driver settings. Paper is stacked in reverse order, capacity 50 sheets of 20 lb. paper.
Always use this tray and the manual feed tray for heavyweight stocks to reduce the possibility of paper jams."
This manual is available at http://my.okidata.com/mandown.nsf/(MOC-B4350)/BE70FCAF93D577E285256E89005052F9?OpenDocument
How old is your machine? check if the printer supports that thickness. if so check the setting of the printer if it match with your actual paper. if your printer is older and your place is dusty try to clean the rollers under/inside the paper tray.