Question about HP Officejet 6310 All-In-One InkJet Printer

1 Answer

Lines print on my documents

I have cleaned the roller things that pull the paper in but the lines are still there. I can't find the manual. Any other ideas? Maybe I missed cleaning something?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,692 Answers

Posted on Feb 05, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Multiple pages feed when printing on hp 7410


  • If the automatic document feeder (ADF) does not pick up any pages at all, the rollers inside the automatic document feeder need to be cleaned.
  • If the automatic document feeder picks up multiple pages instead of single sheets, the separator pad inside the automatic document feeder needs to be cleaned.
SolutionLoad one or two sheets of unused plain white full-size paper into the document feeder tray, and then press Start Copy Black to pull the pages through the automatic document feeder. The plain paper releases and absorbs residue from the rollers and separator pad.note.pngNOTE:If the automatic document feeder does not pick up the plain paper, try cleaning the front roller. Wipe the roller with a soft lint-free cloth dampened with distilled water. If the problem persists, or the automatic document feeder does not pick up the plain paper, clean the rollers and separator pad manually. Follow the procedures below to remove the face plate from the front of the automatic document feeder, access the pick assembly inside the automatic document feeder, clean the rollers or separator pad, and then reattach the face plate.

Please Click on this link to know more in detail.

Thanks

Apr 01, 2012 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

MyHP psc 1315 printer scanner keeps saying im empty but it is filled to capacity with paper. what can i do


Hi chrisneil,

This issue is generally caused by dirty rollers. Dust, paper scraps, and grime build-up on the paper feed rollers can cause paper jams. Follow these steps to clean the paper feed rollers.

Step one: Clean the rollers

Gather the following materials:

1. A clean, lint-free cloth, or any cloth that will not come apart or leave fibers Distilled, filtered, or bottled water (tap water might damage the product) Clean, lint-free cotton swabs.

2. Disconnect the power cord from the rear of the product.

3. Press the tab on the left side of the rear access door, and then pull the door outward to remove it.

4. Lightly dampen a clean, lint-free cloth with bottled or distilled water, and then squeeze any excess liquid from the cloth.

5. Press the cloth against the paper feed rollers, and then rotate them upward with your fingers. Apply a moderate amount of pressure to remove any dust or dirt build-up.

6. Locate the pick roller on the left side of the product below and behind the paper feed roller.

7. Lightly dampen a clean, lint-free cotton swab, and then use it to clean the pick roller.

8. Allow the rollers to dry for 10 or 15 minutes.

9. Check the rollers on the rear access door. Make sure that the rollers are not missing, that they turn easily, and that they are springy when you press them. If the rollers are damaged, replace the door.

10. Reattach the rear access door. Align the door pins with the slots on the right side of the rear of the product, and then push the door forward, snapping it into place.

11. Press the On/Resume button ( ) to turn on the product.

Step two: Print a self-test report

Print a self-test report. See the section on how to use these solutions at the beginning of this document.

If the self-test report does not print when slowly pushing the paper farther in , repeat the previous steps to clean the rollers again. If the issue continues after repeated cleaning, skip the next solution in this document, and then service the product. If the self-test report prints when slowly pushing the paper farther in , try printing the original document again. The paper might not have been loaded far enough into the product. If the issue is resolved, there is no need to continue troubleshooting.If the paper only feeds through the product when you slowly push it farther in , repeat the previous steps to clean the rollers again. If the issue continues after repeated cleaning, skip the next solution in this document, and then service the product.

If the self-test report prints , try printing the original document again. If the issue is resolved, there is no need to continue troubleshooting.If the self-test report prints, but the original document does not , continue to the next solution in this document.If the self-test report does not print , try printing the report again. Listen for the rubber paper-pick rollers; you should be able to hear them rotating. Then, try slowly pushing the paper farther in until the roller engages to pick up the paper. Be careful not to push the paper in too far, which can cause paper jams.

Hope it helps.

Thank you for using FixYa.

Aug 23, 2011 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

My Photosmart 2575 All in one printer has problems feeding paper. The only way it will print is to feed only one sheet of paper at a time and to tap it to make sure it's in the right place. But this is...


The possible cause for this is a defective pickup roller(gray color) .
Please follow the steps below:
>Adjust the paper settings in the print driver The paper settings in the print driver must match the paper settings for at least one of the installed paper trays.
>>Open a document in the program being used to print.
Click File , click Print , and then click Properties . The product Properties dialog box appears.
Click the Paper/Quality tab.
Choose the appropriate paper size from the Size is drop-down menu.
Choose the appropriate paper type from the Type is drop-down menu.
Click OK and then click OK again to print the document..
If the issue is not resolved, continue with the next section.
>Clean the rollers
Turn off the product and unplug the power cord.
Open the access door to gain access to the rollers. Depending on the model, this is usually the rear access door. See the product user guide for information about locating the rollers.
Clean the rubber rollers with a lint-free cloth, lightly moistened with water.
NOTE: Distilled, filtered, or bottled water is recommended for cleaning the rollers. Tap water might contain contaminants that can damage the rollers.
Make sure that any paper rollers that rest on the input tray, which are located behind the back rollers, are cleaned. A clean cotton swab, lightly moistened with water, might be necessary to reach these rollers.
Close the access door and plug in the power cord.
Try printing again.
You could try this product >click HERE(it softens the rubber and has parafin to preserve it)

Jun 26, 2011 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

Lexmark X73 not pulling paper through properly, overprinting lines, part printing documents and printing some lines in colour shadowing the black print. I have used different grades of paper but still the...


Your printer's rollers sound like they are worn along the paper path. I suggest you taking your printer in to have a maintenance cleaning or have the rollers replaced. This will resolve your issues.

May 28, 2010 | Lexmark X73 All-In-One InkJet Printer

1 Answer

Doesn't want to print


Try unplugging from the wall for 5 minutes / plug in and retry, cancels / resets printer memory.

Feb 17, 2010 | Canon BJC 3000 InkJet Printer

1 Answer

My 4L has stopped being willing to pull in envelopes or single checks via the envelope feed. It also won't pull a regular-size sheet of paper in from the manual feeder. I have to place the paper in the...


There are two sets of rollers inside the HPLJ4 series. One set is immediately above the document feeder tray. A second set is inside the rear cover. The problem you describe can often be fixed by cleaning the existing rollers. I would remove the toner cartridge from the front of the machine, then I would get a hose type vacuum cleaner and a small paint brush. I would clean the inside of the machine. I would open the back cover and visually inspect the rubber wheels (rollers) to make sure there were no flat spots on them. I would remove the paper tray and turn the machine over and visually inspect the bottom roller wheels to make sure there were no flat spots on them. I would get some cue tips and drugstore denatured alcohol and clean every roller I could find.
This worked for me for more than five years after i first noticed the problem on a LJ4 that printed over 100 sheets a day for a small business.

Nov 24, 2009 | HP LaserJet 4L Printer

1 Answer

Won't pull paper through


In this case you have to clean the rollers of the printer.

Follow the link to get the steps how to clean the rollers:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu00697&cc=us&lc=en&dlc=en&product=90764

Jul 23, 2009 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

I have an HP printer scanner 1310 series. Have trouble with printing. It will run about 3 blank pages through before it will print. Then it will run a page part way through so have to open back to get it...


Hi Audrey-

There are many things that will effect how your printer handles paper. The most overlooked being the size of the document or image to be printed. If the image or text bleeds over the edges (left, right, top, bottom) of the document, several sheets can be ejected before the "visible" printing takes place. Often those first few pages look blank, but actually are the outer edges of your picture or text. If you are printing a large picture or large text document, this may be your situation. Try printing a document with just a few words on it (like a small email) as a test.

The second most common culprit is dusty, dirty feed rollers in the printer. Consult your HP 1310 series manual for instructions on cleaning the feed rollers, or consult this general cleaning article on HP.com. HP PSC 1310 All-in-One Printer series cleaning

The type of paper can also effect how many sheets are pulled into the rollers. Is the paper new?, Thick?, Very thin?, or is it the same ol' printer paper you've always used? Either way, remove the stack of paper from the feed tray, "fluff" it by fanning it (like flipping through a book very quickly, or the way Superman counts a stack of money!) and replace. Print a test page.

Let me know if this helps!

Dec 29, 2008 | HP PSC 1315 All-In-One InkJet Printer

2 Answers

Roller Marks


Try this to clean the rollers:

Put in blank sheets of paper in then print out from microsoft word a blank document.

This should clean the rollers. Also, there might be special cleaning sheets that you can purchase from Epson.

Oct 29, 2008 | Epson Stylus RX500 All-In-One InkJet...

1 Answer

Paper jamming, not feeding through evenly with rubber rollers


clean the rollers with propanol whcih is available small bottles with hardware vendors or with chemists. clean the rollers carefully with that try a print. if it not works then consult your service centre.

Apr 06, 2007 | Konica Minolta magicolor 2400 Laser...

Not finding what you are looking for?
HP Officejet 6310 All-In-One InkJet Printer Logo

Related Topics:

90 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96372 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...