Question about SanDisk Sansa e260 MP3 Player

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Sandisk sansa e260r

Hi, i'm having the sandisk 4.0 gb model e260r . i cant able to swith on my player . it says load main image failed switch it to recovery mode. what am i do i owe the sansa e260 mp3 player!I try to switch it on but appears a message saying"load main image failed.Switch recovery mode".What should I do???HELP

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  • zozef Feb 05, 2009

    I plug my sansa but no message appears on the pc screen!!It's as if it doesn't recognize it!!



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If you still have the software that came with it (and installed) plug your sansa into your computer....the software should recognize it...then look for a button that says "repair" or "format" im not familiar with the exact program but i know your problem all too well...*shudder* what that will do is it will REMOVE all the songs from the sansa...but if their still on your computer you should be fine...then it reinstalls the firmware(the codes and software that make it work) then you just have to re-addall your music and your all set :) if this doesnt work feel free to repost here :P

Posted on Feb 05, 2009

  • Ryan Peterman
    Ryan Peterman Feb 06, 2009

    wow...im sorry but i really have no clue how to help that...i know that with the ipods there are special button combos for things like recovery mode and stuff like that...i dont think sansa has one...you can take a look online but your best bet would be to call sansa's tech support team. sorry i wasnt more helpfull.

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The software on my sansa e260r is completely gone, when i start it up it reads" load main image failed, switch to recovery mode


Hello,

Firmware on the player can be reinstalled in 2 METHODS.
In both methods the player should be in USB connection mode MSC = recovery mode.
How to switch the player into MSC mode:
0. Player not connected to a computer.
1. When the e260R is not OFF, on the player press and hold the
Power/Menu button for 15 seconds to turn the device completely off.
2. Slide the Hold switch, so the orange portion shows.
3. On your PC, double-click My Computer
4. On your Sansa player, press and hold the REC button while connecting it to the PC.
5. Release the REC button when a 16MB-FORMAT drive partition appears under My Computer.

On a computer running Windows, you can use the Sansa Firmware Updater to get an automatic download of the firmware for the e260R.
How to use the Sansa Firmware Updater [METHOD 1]:
http://kb.sandisk.com/app/answers/detail/a_id/306
If not installed yet, get the Sansa Firmware Updater to download:
http://mp3support.sandisk.com/sansa/Application/SansaUpdaterInstall.exe
Right click the link above and Save target as... ; save the Installer to a location on your computer, install and run the updater on your computer. Select Firmware in the updater and Download Now, to start downloading the software for the player.

When you prefer to download manually or if you have another operating system, the firmware can be downloaded from the forums site [METHOD 2]:
http://forums.sandisk.com/sansa/board?board.id=e200R

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what do you mean your sansa is not opening?

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