Question about Kenmore 98702 Stacked Washer/Dryer
I have a model #41794702300 stackable Kenmore washer/dryer. A screw from someone's pocket has fallen into one of the holes at the bottom of the washer tub. It fell in with the head sticking about 1/2 inch out of the hole. However, now that we've fiddled with it for two days, the head has come off. The tub will not rotate; so I'm guessing the other end of the screw is stuck in a belt or something. How can we access the underneath side of the tub to remove the screw?
It appears you'll need to remove the tub in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
Posted on Sep 14, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 29, 2016 | Kenmore Dryers
May 06, 2011 | Maytag Neptune MLG2000A Front Load Stacked...
Apr 08, 2009 | Kenmore 98702 Stacked Washer/Dryer
Feb 18, 2009 | Kenmore 98702 Stacked Washer/Dryer
Oct 13, 2008 | Washing Machines
Sep 03, 2008 | Kenmore 98702 Stacked Washer/Dryer
Sep 01, 2008 | Kenmore 94812 Top Load Stacked Washer /...
This is probably a model that has two access holes at the bottom front of the dryer -about 4-5" from each side- usually closed off with plastic discs. Just an inch up from the washing machine. Pry out the plastic discs with a flat screwdriver and you should see a screw inside each of the two openings. Remove the screws and you will be able to tip the dryer up and slide it back a few inches to detatch from the back.
Use two people to lift the dryer down as it is bulky but not too heavy.
Oct 11, 2007 | Dryers
Apr 18, 2007 | Kenmore 88732 Top Load Stacked Washer /...
Feb 21, 2016 | Kenmore 98702 Stacked Washer/Dryer
80 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: