Everything is new but the battery is not charging
I have the same difficulty. I have ordered a new battery - other suggestion were to keep putting the camera on to charge then removing as soon as the light flashed, sadly its not worked for me!
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Casio cameras use generally chinese batteries. They are mostly under an acceptable quality. So the battery you have bought may be out of order. I do not think that your camera is out of order.
Try another working battery.
If it will not work then send me a comment and lets control additionally.
It's a known Fault with the NP-20 battery don't order one and pay for it, ring or e-mail casio customer service they should send you one out for free!! When you receive the new one don't let it die, make sure and keep it partially charged at all time or the charger won't recognize it. Really casio should recall this battery but for some reason they insist on replacing faulty batteries with more faulty batteries!??!