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There is a sensor that is located where the front edge of the paper sits when you load paper. If you take all of the paper out of the feed tray and use a flashlight to look in the throat of the paper feed area, you should see a small piece of plastic (in the shape of a blade) sticking up. If you do not see that sensor flag it may be broken off, or there may be a small piece of paper jammed against the sensor flag, keeping it from moving downward when you load the paper tray. That can happen if you pull a mis-fed piece of paper out of the machine in the opposite direction that the paper normally travels when printing. When you load the paper in the machine, it pushes that sensor flag down, telling the machine that there is paper loaded. either the sensor flag is broken off or there is something jamming the paper sensor, keeping it from being pushed down by the paper.
You can load up to 30 sheets of plain paper in the Artisan 800 ADF. If the ADF doesn't feed the paper, check the following.
1. Make sure that you are loading plain paper only without a holes. 3-hole punched paper is not supported by this printer.
2. Load paper not exceed 30 sheets.
3. Open the ADF and check for any jammed paper or foreign object that is blocking the paper feeding path.
4. Check if the BIG GREEN ADF indicator is lit when you load paper in the ADF.
If the issue persists, your printer will require service. You can contact the Epson for warranty if your printer still under warranty. If your warranty expires, look for an a service center that can repair your printer.
Load Legal paper in Cassette 1. If you want to print using only one piece of paper currently loaded in the Manual Feed Slot, click [Resolve Error]. If you want to feed paper from the cassettes, remove the loaded paper from the Manual Feed Slot.
i have had this problem with a few Lexmarks. try a lighter weight paper or lessen how much your loading into it. also make sure nothing is in the bottom of where you load the paper (example: there is a pencil in there and the paper is sitting on the pencil) If its new take it back and exchange it. when it loads the paper the bottom of the tray tilts forward. that may be faulty.
Check the feed rollers, (IF you do a alot of printing), the feed rollers are slick with paper dust, and are causing the jam, You can clean tyhem by taking out the paper, and clean the roller with a cloth rag and some 409 cleaner. scrub the feed roller to remove the paper dust, then let the rollers dry, then re load paper and begin printng
There 's a torn piece of paper blocking the paper level sensor. Re check all areas where the paper feeds. the try re insert the paper, if its clear . turn printer off for 5 mins then turn on and try again
YOU HAVE FAN THE PAPER BOTH ENDS LONG WAYS FAN THE PAPER, WIDE OR SIDE OF THE PAPER NEEDS TO BE FANED,
ASSIST THE PAPER INTO THE FEEDER MAKE SURE THERE IN NO FORIEGN OBJECT IN THE FEEDING AREA MAYBE PENCIL OR PEN FELL DOWN THERE,
STICK YOUR HAND BEHIND THE PAPER AND PUSH THE PAPER FORWARD UNTIL PAPER STARTS TO FEED YOU HAVE TO DO EVERY TIME YOU LOAD NEW PAPER UNLESS YOU PLACE NEW PAPER BEFORE IT RUNS OUT OF PAPER, THIS IS A PICKUP ISSUE FOR THE PRINTER,
You can try cleaning the rubber paper feed rollers, located where the paper feed into the printer. Use a rag moist with rubbing alcohol and rub all rollers thoroughly and this should help.