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if you see brown marks on the center top of your page then its your feed roller... hp feed rollers come out easy... Get some rubbing alcohol or hand sanitizer solution and clean with a paper towel... Make sure to dry your feed rollers then put them back in... that should clear up your issue... if that still does not work you may need to replace feed rollers
if you remove paper tray you will see rubber feed rollers that pickup the paper, sometimes when they really dirty they wont feed the paper, you can try cleaning them with some windex or alcohol but do no try to rotate them as there is a clutch and it can break, after gently cleaning the rollers wait a few minutes to dry, and try printing again... if still having a problem it may be either the rollers are worn or some other mechanical problem.
You need to try a thicker paper, Heavier stock to double print the page. Slightly more expensive. Recycled paper typically will not work for this type of function. I had this same problem and found this was the only solution.
Hi if you says that the paper gets jam at the fuser meeting point than i m sure that registration assembly which register the paper with toner cartridge is not working properly this is internal hardware fault.
It may caused due to faulty pickup assembly too.
There is a small **** manual feed tray try to print using manual feed and check if the problem persists then registration assembly is faulty if the it print fine from manual feed than Tray 2 pickup assembly or pickup roller is faulty.
The paper trays are empty or overloaded.The paper is curledThe print side, or shiny side, of the paper is not loaded in the input tray face down.The paper might not be engaged with the feed rollers.The paper-width guide is pressed against the paper stack too tightly.The paper tray is not completely inserted into the product.The paper settings in the print driver do not match the paper loaded in the paper tray.The rubber paper-feed rollers are coated with dust.
If the HP LaserJet series printer is experiencing a grinding or odd noise when printing or on power-up, open the printer and remove the print cartridge. Close the printer door. If the noise does not recur with the print cartridge removed, replace the print cartridge. If the noise persists, this may indicate a hardware failure. If possible, isolate and identify the location of the noise and contact a local HP sales and service ofice at the number noted in the product User's Guide . A list of phone numbers can be found at