I dropped my phone from a few feet onto a lightly carpeted floor. After that, whenever I let my phone snap closed, or if I press on the back lower corners of the battery cover, my phone will either completely restart or go to a white screen, then appear like it's loading after the "Hellomoto" screen. The battery life indicator varies as well, and will go lower or higher whenever it does this restart. However, whenever it's plugged into the wall, operation seems just fine.
The battery cover has risen slightly away from the case in both the lower corners, and as far as I can tell, the battery is sitting fine inside the case.
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Re: Random restarts, possible battery problem
You should see about getting a new back cover. Try ebay, they run only a few dollars.
It sounds like you battery is coming loose a bit. Without the back cover snapped in tightly, there is a bit of room for movement for the battery. so when you snap it closed, the battery pops up of the contacts. If you know any one else that has a razor, try their cover to make sure.
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Hi Mike. Have you read or been listening on the news about the law suit with Snap Chat? It was discovered that their messages don't just disappear like they have been reporting they do! It might be a blessing that you didn't send any of those messages due to dysfunction..but you can bet they will be making that app a whole lot better,and will Be much, more attentive to their customers for the next TWENTY years,,,,,
There are widespread complaints regarding this phone's random restarts. The possibility is that you acquired a refurbished phone.
You have two options in order to get rid of the random restarts at this point:
1. To trade in your phone. It would be helpful if it is on warranty
2. Obtain a new phone
it has an internal damage..you cant see it externally for the damage is located at the inside...for the fact that the model of your phone is LG enV Touch VX11000 Cell Phone..you can bring that to the technician.
Switch-off your phone. 1. Press and hold 3 keys; Green dial key, *
Star key, no. 3 key on keypad and then press the power on/off to
swtich on the phone. Remember, do not let go the 3 press and
keys until you see a formatting word screen show! 2. After a
minutes when the Full phone formatting completed, your phone
back to original system and factory settting.
Mine did this too.
Once you dropped it, The screen went blank because it's the first time you've done it.
Just leave it off for a few hours, And it SHOULD go back to normal...
If It doesn't contact T-mobile.
Well, its possible that you just need to turn the phone off, and turn it back on. Or maybe when you dropped it, something inside the screen itself broke.The only way to be sure is to take it in and have them look at it. Good luck.
yeah, the first time that happened to me I didn't wait 20 minutes; I got so frustrated I threw it against my bed as hard as I could and it started up again (restarted). So now whenever it does that, I just throw it against my bed and it works! But don't throw it against a pillow -- it's too soft, or on a non-carpeted floor because well, you'd probably end up with a broken phone.