Question about Motorola Mobility RAZR V3

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Random restarts, possible battery problem

I dropped my phone from a few feet onto a lightly carpeted floor. After that, whenever I let my phone snap closed, or if I press on the back lower corners of the battery cover, my phone will either completely restart or go to a white screen, then appear like it's loading after the "Hellomoto" screen. The battery life indicator varies as well, and will go lower or higher whenever it does this restart. However, whenever it's plugged into the wall, operation seems just fine.

The battery cover has risen slightly away from the case in both the lower corners, and as far as I can tell, the battery is sitting fine inside the case.

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Stdnm11-

You should see about getting a new back cover. Try ebay, they run only a few dollars.

It sounds like you battery is coming loose a bit. Without the back cover snapped in tightly, there is a bit of room for movement for the battery. so when you snap it closed, the battery pops up of the contacts. If you know any one else that has a razor, try their cover to make sure.

Posted on Feb 05, 2009

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