Question about Canon PIXMA MP470 All-in-One Printer

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Print head is not installed. Install Print Head

My printer was working & then just stopped one day. Message says: "Print Head is not installed. Install Print Head." I checked to make sure printer cartridges were not loose, I tried to push the Menu button to do some testing/cleaning & nothing happens, it keeps displaying the same above message. Any suggestions?

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  • 2 more comments 
  • haybridgeroa Feb 05, 2009

    Yes, I tried to reinstall & no change.

  • dchpah114 Feb 13, 2009

    I just recieved a warranty replacement MP470, original problem paper not feeding. New (reconditioned) printer now has Print head not installed install print head fault. Waiting now for a response from Cannon Tech's via e-mail.

  • lastengin447 Feb 20, 2009

    I have the same error U501, just install new Print Cartridge.
    Can any one help.

  • Jeremy Reddick
    Jeremy Reddick May 11, 2010

    Have you tried reinstalling the drivers?

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  • Level 1:

    An expert who has achieved level 1.

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Installed 2 new factory spec. print cartriges.

Posted on Feb 13, 2009

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2 Answers

I have just replaced a Black/Cyan print head on my printer and it is displaying a message saying Print Head Replacement Incomplete.


Check the user manual to see the procedure of how to install the print head correctly. There might have been tape on the print head that you had to remove or you might have to an additional step for the install to be complete.

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ERROR MESSAGE U051


Print head not installed,
or not properly
installed.
[1401] U051 Print head is not installed. Install
the print head.
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It may be that print head is defective or main PCB assy

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The type of print head is incorrect. install correct print head


That happens when the printhead goes out, you'll need a new printhead,QY6-0075-000 around $50.00

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