Question about Maxtor OneTouch III Mini Edition 120GB External USB 2.0 Portable 120 GB IDE Hard Drive

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Maxtor drive can not be detected from computer

I have this drive that i havent use for a long time. when i plugged it in for the first time the computer recognizes it but then when i go to my computer the drive was not there.

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  • Natsley Mar 03, 2009

    I have the same problem, maxtor drive cannot be detected from my computer. Also, I haven't used it for a long time - and it ticks!

  • was_a_guru Mar 14, 2009

    Bought a One Touch III Turbo (2TB), configured it as RAID 1. Ran one backup. Two days later tried to run another backup. Drive was not detected by system. Re-installed drivers, drive was detected. Ran backup. In middle of backup got error message "Delayed Write Failed..., Operation Terminated". Drive was making clicking noise. Powered everything off then on again. Drive not recognized, and making clicking noise.

    I was in the drive business for 30 years, and this is an indication of drive failure. Didn't want to return drive as there was sensitive data on it from first backup. Took it apart and tested each drive. Sure enough one of the drives exhibited the clicking problem. It was toast!

    Lot's of similar posts on web. Apparently this is a common failure with Maxtor/Seagate drives. There is a law firm that is soliciting information from users that have had this problem for a class action lawsuit. See the URL below:

    1. Don't buy Maxtor/Seagate drives
    2. Back up using encryption so if you have to return you can do so safely


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You have lost the drivers for it. Go to Maxtor's web site and search for the drivers download for the model you have then install them.

Posted on Mar 13, 2009

  • Phillip Whisenant
    Phillip Whisenant Oct 15, 2009

    I have a Maxtor as well. Great external HD. You must go to and run new updated drivers for it. You said it has not been used in a while right? Then you deffently need to update it's drivers.


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2 Answers

Driver does not install atomatically

With the computer off, plug the unit in to the computer and turn it on.

Now start the computer, there is no driver to install manually, windows
uses generic drivers to detect plug n play devise's.

Out of hundreds of computers, the only time I have not seen a hard
drive detected was because the hard drive was bad, and the others
where hacked versions of windows, called lite xp, or the chipset drivers
where not loaded because someone just installed windows but nothing else.

You can look through your bios for plug n play, but its probably set to auto.

Most external HD's take a while to be detected from 10 seconds up to a few minutes.

If the driver does not install automatically, what driver are you installing
that you get it to work ??????????????????????????

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If the external hard disks is plugged to a USB port and is not detected anymore, try uninstalling the USB Root Hub devices in the device manager. They will automatically be reinstalled on reboot and that can help fix detection issues.

But did you look in the Disk Management module of Windows to see if the disk is there? Right-click My Computer and select Manage.

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My maxtor D740X-6l 40GB drive will not boot up. I can hook the drive up to another computer and read the files but it will not even show as a drive on the original computer. The first computer recognizes...


all you have to do is to simply set the jumper at the back of he hard disk, beside where the IDE cable and power enter into the hard disk.

Just keep setting till you put at the right position where the system recognizes it.

There is nothing wrong with your PC and hard drive, just set the jumper of the Hard disk and that should be all.

Take care.

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Computer is not detecting my maxtor onetouch III

the hard disk interface could be broken, open the hard disk case and use it as an internal hard disk as a slave in a computer to save your data

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Can not find mass storage on my computer

It need a software if you have already got than its ok if not kindly inform me my add is

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I have a maxtor basics desktop hard drive and when i plug it in and connect the usb the pc does not recognize it... what's wrong?

Are you attempting to detect new hardware? A lot of times you need to go into the control panel and run the hardware detection wizard.

Alternatively, you can check Maxtor's website and see if a special driver is needed, and install that, then detect hardware.

The last solution I have is to leave it plugged in and reboot your computer. Windows will do an auto detect upon log in, and might be able to find it that way.

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RE: my external hardrive

Check cmos to see if usb ports are enabled? If Windos 2000 you need a usb driver disk.

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sounds like the USb Port is burned out, might as well chuck it

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Damn windows wont detect it
click on the flash guide

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