Canon mv 500

i live in mexico. and i have a canon pal mv 500 with is from europe, so i cant plug it in my tv bcs the format or something isnt compatible, what u do is to conect it to the pc and copy the video and burn it into a cd so i can be able to look it on my tv... but i bought a new pc and now when i plug in the camera, it says the software is not found so it doesnt recognizes my camera so i cant copy video and do nothing... technical support doesnt help me bcs they say they dont have solution from the items from europe. so i te3ll my problem to u guys to see if u can help me bcs im really desperate have recorded my last vacations on the camera but cant burn it into a cd please helpp
my email is      wiwish@hotmail.com