Question about Maytag Neptune MLG2000A Front Load Stacked Washer/Dryer

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Maytag neptune mlg2000aww door will not lock or spin

Door will not lock and it will not spin but it will fill with water and run all the way through all the cycles

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  • Anonymous Feb 10, 2009

    i checked the resistor it looked ok. i installed a new wax motor and the door still will not lock or let it spin

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  • Master
  • 413 Answers

Removing the top cover of the dryer, you will find, in the front right, the machine electronic control board with a burned resistor. This resistor burns up when the washer lock motor fails. The lock motor and control board will need replacing. Parts cost will be around $220.00.

Posted on Feb 05, 2009

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6ya6ya
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Posted on Jan 02, 2017

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Maytag Neptune Front Load Washers No Spin Problem


A class suit was filed in the State of Illinois, USA and then later on won against Maytag in 2004 due to the high failure rate of the wax motor used in the door lock mechanism of their Neptune Front Load Washers. The wax motor is used to activate the door lock switch by extending its shaft when a voltage from the machine control is applied across its terminals. Its failure then leads to the breaking down of components in the expensive machine control board. This is the fact that angered the customers which led to the filing of the class suit.

The obvious symptom of a failed wax motor is the inability of the washer to advance to the spin cycle and the door lock lamp is not turned on. The washer stops momentarily at the end of the wash cycle then continue to tumble as the machine control checks the activation of the door lock switch. The control will not allow a spin speed higher than 51 revolutions per minute (RPM) unless the door lock switch is activated by the wax motor. It is a safety feature of the washer to prevent accident due to accidental opening of the washer door during a high speed spin.

Customers who purchased the Neptune Front Load Washers in the USA after April 1, 1997 and before August 9, 2004 are Class members and eligible for the repair reimbursement, replacement cost, or purchase certificate depending on the length of service of the machine. Call up Maytag at 1-888-MAYTAG (1-888-629824) for more information.

The models included in the class suit are as follows: MLE2000AYW, MLE2000AWW, MLE2000AZW, MLG2000AWW (Gas Stack Unit), MAH3000AAW, MAH3000AEW, MAH3000AGW, MAH3000AWA, MAH3000AWW, MAH3000BGW, MAH4000AWW, MAH4000BWW, MAH4000AWQ, MAH4000BWQ, MAH5500AWW, MAH5500BWW, MAH5500BWW, MAH5500BWQ, MAH55FLBWW, MAH55FLBWQ, MAH6500AWW, MAH6500AWQ, MAH7500AWW, MAH7500AWQ, MAH7550AAW, MAH7550AGW.

on May 06, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Have a maytag mah5500bww replaced door lock still do and fl code


fl is usally a water not detected problem,, check ur fill hoses for kinks make sure ur water is on,, possibly have a bad fill valve..

Feb 05, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

No spin


If anyhow the drain pump is blocked the spinning will be blocked. Check for a forrign object in the drain pump. If you can feel/hear it buzz (very quietly) while it should be pumping out it might be jammed up with something. That however is kind of rare with the angled tub the Neptune uses.
Are you sure the machine is actually not pumping out, or is it possible its just turning off in the rinses?
Reason I'm asking is the control will shut the machine down if its taking too long to fill up. Many times it will fill fine for the wash fill, but because the rinse takes twice the ammount of water it activates the system and shuts down while its half way filled. Look for a slow cold water fill for that problem.

Is the door locking in the spin? One very common problem on the older 3000 and 4000 series machines is the R11 resistor on the machine control board bruning out leaving the door lock inoperative. If the door won't lock, it won't spin. I do believe, however, the machine will still pump out. But many times what happens is the pump removes all the standing water, but without spinning everything in the tub stays soaked. The saturated clothing drains the water out and then leaves a few inches in the bottom of the tub.

If you have the newer style Neptune (with the control panel on the front of the machine) only the top paragraph applies.

Thank you Sir, Have a nice day.

Sep 21, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag neptune MLG2000AWW does not turn off at end of spin cycle


d sounds as if your having a timer issue here. not recognizing the end of cycle and entering a new one ( bad timer).. as far as time of unlocking this is normal, theres a wax motor holding the door shut for i believe 3 min's.. and the water sloshing sounds is also normal they use a "water filled" balance ring around the perimeter of tub to help with the overall balance of machine

Mar 20, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Neptune washer front load may4000awq


Check your washer belt has not slipped off.
Just so you know thats not the problem.. Ours went ga ga and it was only the belt!

:o)

Aug 03, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag Neptune MAH4000AWW


I SAY REPLACE TIMER (POWER CONTROL BOARD)

Jan 15, 2008 | Maytag MAH6500 Neptune Front Loading...

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