Everything OK =NO IR Output=IR Indicator display indication OK
Control worked fine for 2 years. Stopped while making a selection, All indications on the control are good. Camera test shows no IR output. Ir indicator indicates it is transmitting. Tried downloading settings but no help, all indications remained the same.
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There are two ends to IR control; the remote itself and a receiver inside the set that is active any time the set has AC available. Testing the receiver end requires a known-working remote control but you can check to see if the remote is still sending IR signals by taking any digital camera you have on hand, turning it on as if you wanted to take a snap of something, watch the display while you aim the working end of the remote toward the camera's lens and holding down any button on the remote. If the remote is sending IR signals, you will see these as white spots, often blinking rapidly, on your camera's LCD screen. If the remote is outputting IR, the receiver in the TV is likely dead and will require replacement.
We need to find out first if the remote is putting out the IR signals or not, or the problem is in the TV IR receiver module. Testing remote control: The remote control puts out IR (InfraRed) signal that human eyes cannot see, to find out if the remote is sending out the signal or not you just point the remote at the digital camera's Lens (Digital Camera can detect IR), you should see flashing light on the camera's screen when any one of the remote button is pushed. If you do see the flashing on the camera, then the problem is in the TV IR receiver or the main logic board; more troubleshooting with scope will be needed to look at the signals. Parts: www.shopjimmy.com www.remotes.com EBAY. AMAZON
Remotes are pretty simple things to fix. a few problems, tests and fixes.
1) test remote closer to device - if it works then replace batteries.
2) If some buttons fail to work that used to work - disassemble and clean muck off board and rubber contact pad.
3) remote will not work at all at any distance - use camera on phone to see IR led operation when pushing buttons on remote - could be batteries, IR led failure or ceramic resonator failure - you need test equipment to faultfind.
The only parts that tend to fail on a remote are batteries, IR LED, Ceramic resonator, and dirty/wet board/rubber contact pads
If you have confirmed that the remote's IR emitters have failed and you are out of the warranty period (1 yr), you have a few choices. You can contact Logitech. They will usually issue a 50% discount on a new remote. Or, you can try to repair the remote yourself using the guidance in this article: http://hubpages.com/hub/HowToFixaLogitechHarmony880Remote
I suggest that you contact Logitech to see if the remote is replaceable. are you out of your warranty period? (This is 90 Day free support and 1 year for the Warranty period) Also, when contacting them, have this information ready:
The PID of the remote:
*found under the battery. The P/N of the remote:
*also found under the battery. The PID of the RF Wireless Extender: The P/N of the RF Wireless Extender: Full Name: Phone number: Street: City/Town: Country: Zip/Postal Code:
also let them know that you have already updated the firmware.
Most DirecTV receivers are able to be controlled with IR (infrared) or RF (Radio Frequency) signals. DirecTV receivers are usually set to be controlled by RF.
To control a DirecTV PVR / Satellite, it needs to be set to respond to an IR Remote: 1. On the original DirecTV remote press the Menu button 2. From the Menu press Select on Settings 3. Select Remote from the left menu 4. Press Select on the IR/RF Setup button 5. Use the Up or Down arrows to change from RF to IR 6. Press Select to save
Note: Some models of DirecTV may have different steps to enable IR. You may need to refer to your user manual
Harmony Remotes only control IR signals. so this is not the issue. The Harmony Remote should control the tv. the original remotr needs to be tested for IR or RF.
The device we are working on that is not being controlled by the Harmony Remote could be operating on RF (Radio Frequency) signals. Harmony Remote can only control the devices that operate on IR (Infrared) signals. Most devices that work on RF signals can be changed to operate on IR signals, and this usually could be done by changing the remote control command mode to IR from RF.
Please follow the steps listed below to test to see if the device is being operated on RF or IR signal: 1- We need to use the original remote for that device to complete this task 2- Using your hand or a thick and wide object (wall, pillow, book...), cover the top part of the original remote. In other words block the direct positioning between the original remote and the device. 3- After you cover the top part of the original remote (or used an alternate way to block the direct communication of the original remote and the device), try pressing the buttons on the original remote to see if it can still send commands that can be received by the original remote. You can try powering on/off your device using the original remote when the original remote is being blocked by your hand or another object. 4- If you still can control the device using the original remote without a point of sight, your device is being operated on RF signals. If you cannot control the device without a point of sight, then it is IR operated. 5- If the device is RF operated, please change the command receiving mode to IR rather than RF and test the Harmony Remote. 6- If the device is IR operated, please contact us again by replying to this email and let us know if none of the commands or some certain commands are not working for that device.
You can usually find the information on how to switch the device to be operated on IR signals rather than RF signals, through the user manual for your device, or by contacting technical support of the manufacturer for that device, or even sometimes reaching the information simply by doing a basic research over the internet.
I have the same remote as yours and occasionally the RF remote is not working due the interference signal from outside or next door at certain hours.
(1) To relocate the receiver and reposition the anntena for better reception of the RF signal from the remote unit.
(2) Replaced the battery.
First check if the remote control is sending an infrared signal. If the LED is flashing, this does not mean the Remote control is sending the IR signal. There is a separet Infrared LEd that sends the signal. To check the IR, point the remote control in a video camera or any camera with real-time monitor (phone cam, webcam, etc.) and press any button. You will see a white flash coming from the Remote control. thjis works best if the camera is black&white, for color camera, the IR is still visible but quite faint.
Another way of checking the IR (if you do not have a camera) is to press the RM in front of another device with remote control and while doing so, press the correct remote control . If that other does not function or functions erratically, then the remote control in question is emitting an IR signal.
If there is no IR coming out, the solder conection of the IR LED might be the problem. It is rare that the IR LED will be damage because the remote control is only 3 volts.
If the remote control does emit an IR signal, then the TV remote reciever is defective.
I had this problem with a CD player that I have fixed. The IR reciever looks like an LED (dark colored) with three pins (V+, signal, ground). Cost less than $3