Question about HP Photosmart C6180 All-In-One InkJet Printer

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HP C6180 will only print a partial document

HP C6180 has been installed for about 1 year, all updates and drivers have been installed. This week it started to only print the first few lines of the document (excel, word, etc).

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Hi Rbluhm,

I need somre more information regarding this issue. Like are you able to print fine from other applications without any issue, connectivity and foremost thing operating system you are using...

However, as a work around, I would suggest to select the "Print directly to the printer" option in the properties of Hp Photosmart C6100 series icon.

That is:
1. Go to printer folder.
2. Right click on the printer icon.
3. Click on the Advance tab
4. Select "Print directly to the printer" option.
5. Click apply and click ok.

Then just close all the windows opened on your computer and then re-open the Microsoft Word document and try printing....


I am sure this will resolve the issue. However, if the issue persist, do reply me soonnnnnnnnnnn.......

With Regards.
Mike.....

Posted on Feb 07, 2009

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I had several Windows XP laptop/netbook/desktops running on my home wireless network perfectly. Then I had to replace the desktop with Windows Vista, and that's where the problems started. Despite updating the HP driver software, the Photosmart printer would not work with the Vista machine unless it was physically connected through the USB port. But this solution created a new problem with the wireless XP machines, they would now cause a print jam every time I printed a PDF. I had Acrobat Reader on one machine and Acrobat Pro on the other. Any other file format would print fine... I could print a PDF from within Adobe Photoshop... and re-installing the old HP driver software eliminated the problem (but then the Vista machine wouldn't print anything)... thus the problem had to be Acrobat.

With the newest updated HP software in place I uninstalled Acrobat Reader and installed a freeware readers. THE PROBLEM WAS SOLVED. I tested three and all printed PDFs to the HP Photosmart printer with no problem. I tried Adobe Acrobat again, and it jammed. These freeware PDF readers are all small and fast compared to Acrobat which is big, bloated, and slow.

My suggestion is to use Foxit, which is the easiest and fastest, and seemes to work as a plugin with all the browsers (IE, Firefox, Chrome). You can get it from trusted sites like CNET ( http://download.cnet.com/Foxit-Reader/3000-10743_4-10313206.html ) or from the company ( http://www.foxitsoftware.com/pdf/reader/ ).

BTW, I do maintain Acrobat Pro on one machine because of the advanced features I use, but I configured it to not be the default PDF reader and print through Foxit on my home network.

By the way, ANYONE WHO SUGGESTS CONTACTING HP SUPPORT ABOUT PRINTERS THIS OLD IS BEING LAZY OR NOT PAYING ATTENTION... HP WON'T HELP UNLESS YOU PAY FOR THE INCIDENT, AND THEN THEY TELL YOU TO DO THE OBVIOUS (i.e., install new drivers) WHICH DOESN'T WORK, WHEREUPON THEY WILL SAY IT'S NOT AN HP PROBLEM BUT THE "OTHER GUYS" PROBLEM. Many people have played this game with HP before so don't waste your time and money expecting a different result.

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Hurry, Hurry, and contact hp support, You have only one year warranty.

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