Question about HP Pavilion DV9910US 17-Inch Entertainment Notebook PC w/Laptop Briefcase

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Always saying offline

This is my first experiebce with a laptop and trying to setup a wireless router. I followed the prompts exactly but it keeps saying that I am working offline. It tells me to go to tools and make sure that it is online. I did that and also slid the online hardware switch as well. What an I to do?

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  • Nicolas
    Nicolas May 11, 2010

    And you checked that your wireless router is working properly right?

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Make sure that the blue light is on for the wireless connection! It should be near the top of the keyboard. It will have a symbol that looks like an upside down exclamation point surrounded by two sets of parentheses. Sorta like this: ((!)) only the exclamation point is upside down.





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Posted on Feb 05, 2009

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Hopefully you have set up the wireless network, the name of the wireless and any protection that is needed on it.
On the laptop make sure you can see the wireless router on list of wireless points.
Double click on that then type the correct password.
That should be connected to the router and that should be all.

Posted on Feb 05, 2009

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Posted on Jan 02, 2017

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