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The rollers on the feeder can go bad and the best way to solve it is to get a new complete assembly. Check the website under your make and model for the assembly. YOu might also want to check for paper jam
Put them all in the feeder at one time... Not too many though and make they're nice and neat. Nothing sticky should be on them like tape or glue.. No paper clips or staples either. Folded or damaged corners are trouble as well.
If your machine is like the one in the picture here, it might be fine with up to 30 pages.
Dial up the fax machine you want to send to and they shoulg all go thru but one at a time. If they don't go in one at a time and get jammed in the feeder part of the machine there is something wrong in the machine and it needs to be serviced.
Either way. The tray on the top is the conventional paper feeder for fax (this is where you manually fax single paper) and the tray on the bottom is your "Automatic Document Feeder" in which can hold 20 page unattended fax or copy.
Lift the cover to the ADF (Automatic Document Feeder) and remove any paper debris from the rollers. Also, clean the rollers with a very damp cloth and a dab od dish washing detergent.
Also, check to see that the spring loaded lever is in place.
Clear the jam from the automatic document feeder (ADF)
Make sure the product is turned off and the power cord is unplugged.
Grasp the upper edge of the automatic document feeder (ADF) assembly and open it.
Raise the roller assembly.
Gently remove any jammed paper from the ADF.
Lower the roller assembly.
Close the ADF assembly.
Plug the power cord back into the product.
Press the Power button ( ) to turn the product on.
Try the print job again.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe